Intern, Modern Workplace Analyst

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
Internship
Fintech • Payments • Financial Services
The Role
Support and improve end-user experiences across endpoints by deploying and managing devices and virtual desktops (Intune, Autopilot, Nerdio, AVD). Assist with patching, vulnerability remediation, endpoint policies, monitoring, automation, and change management while collaborating with security, collaboration specialists, and stakeholders.
Summary Generated by Built In

Join a Challenger
At EQB, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. 
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. 
We can’t wait to get to know you!  

 
Work Term: September 2026 - December 2026 
 
The Work:
We are seeking a Modern Workplace Analyst Intern to join our Modern Workplace team at Canada’s Challenger Bank. As an intern, you'll play a vital role in supporting and improving the user experience across various endpoints within the bank, including laptops, mobile devices, and cloud solutions. Your focus will be on enhancing end-user experiences and streamlining service delivery processes to minimize incidents related to planned changes. 
 
As a member of the Modern Workplace team, you will also collaborate and partner with different stakeholders to create policies, processes, and application deployments that meet the goals of the Digital Workspace Strategy. 
 

The Core Responsibilities of the Job:

  • Assist in deploying, configuring, and managing physical endpoints using tools like Intune and Autopilot. 
  • Support the management of Nerdio, workspaces, and auto-scaling for efficient resource utilization. 
  • Help configure, deploy, and maintain the Azure Virtual Desktop environment. 
  • Assist in deploying Microsoft and third-party updates to active endpoints using Intune and other relevant tools. 
  • Participate in building co-managed Windows 11 environments using Intune. 
  • Collaborate with the Cyber Defense Centre to configure endpoint management policies and maintain security configurations. 
  • Assist in configuring, implementing, and troubleshooting endpoint-related Group Policy and Intune Policies. 
  • Asist in patching, vulnerability remediation and compliance. 
  • Participate in vulnerability remediation efforts and tabletop exercises as directed by ISRM. 
  • Monitor endpoint performance and ensure compliance with service level agreements. 
  • Serve as a point of escalation for endpoint support and troubleshooting. 
  • Maintain Azure AVD reports and communicate cost and usage to stakeholders. 
  • Collaborate with Collaboration Specialists to identify opportunities for enhancing user experience. 
  • Automate routine tasks and processes using workflows, ITSM platforms, or scripting. 
  • Test and deploy new hardware, software, OS, or configuration changes following change management protocols. 

Let's Talk About You!

  • Currently pursuing post-secondary education in IT or a relevant field. 
  • Basic understanding of Azure Virtual Desktop implementation and support. 
  • Familiarity with Enterprise Mobility and Security services, Microsoft Azure, and AAD. 
  • Knowledge of Microsoft OS, MS Office applications, and endpoint management tools. 
  • Understanding of ITIL v4 principles and experience with Asset Management systems. 
  • Basic experience with Intune policies, CIS hardening tools, and Azure AD Connect. 
  • Knowledge of advanced security and compliance services such as Microsoft 365 Defender. 
  • Strong communication skills and ability to work independently with minimal supervision. 
  • Familiarity with Patching tools such as Qualys. 
  • Basic Understanding of Application Packaging 
  • Proficiency in PowerShell scripting and problem management is a plus. 

How To Submit Your Application!

  • In one document please submit your resume and unofficial transcript. Failure to do so will result in your application not being considered.
  • You must currently be in school or returning back to school.

Skills Required

  • Currently enrolled in post-secondary education in IT or a relevant field (must be in school or returning to school)
  • Experience deploying, configuring, and managing endpoints using Intune and Autopilot
  • Familiarity with Nerdio, Azure Virtual Desktop (AVD), and workspace auto-scaling
  • Familiarity with Enterprise Mobility and Security services, Microsoft Azure, and Azure AD
  • Basic experience with Intune policies, Group Policy, CIS hardening tools, and Azure AD Connect
  • Knowledge of Microsoft OS, MS Office applications, and general endpoint management tools
  • Understanding of ITIL v4 principles and experience with Asset Management systems
  • Familiarity with patching and vulnerability tools such as Qualys; experience with patching and remediation
  • Knowledge of Microsoft 365 Defender and advanced security/compliance services
  • Basic understanding of application packaging
  • Strong communication skills and ability to work independently with minimal supervision
  • Proficiency in PowerShell scripting and problem management
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The Company
Toronto, Ontario
1,529 Employees
Year Founded: 1970

What We Do

MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management

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