Summary
We are searching for an innovative UX/UI Intern! You will be part of the Product Design team and will be a key contributor providing fresh perspectives on bridging creative design with emerging AI technology. You will work closely with senior designers to shape the future of our user experiences and define how AI integrates into our design workflow.Job Description
The UX Design Intern will support the IT team in enhancing the user experience of Scoot's digital products and services. This role offers an opportunity to apply design principles in a fast-paced aviation environment, contributing to improved user journeys and intuitive interfaces.
Responsibilities
Assist in driving the UX and product strategy for internal AI platforms, including knowledge base assistants, IT troubleshooting tools, and voice bots.
Map out detailed user journeys, conversation flows, and edge cases for both text and voice interfaces.
Conduct stress testing and distribute user surveys to gather actionable insights for continuous product improvement.
Support the definition and prioritization of features for the internal AI product roadmap.
Assist in researching and documenting advanced AI workflows, such as utilizing new models to automate design system tasks.
Leverage generative AI tools to rapidly prototype concepts, write conversational copy, and synthesize research data.
Requirements
Strong interest in the intersection of UX Design and Product Management.
Familiarity with conversational UX, prompt engineering, or designing specifically for AI products.
Proficiency in Figma for mapping complex user flows and prototyping system interfaces.
Analytical mindset with the ability to translate user survey data and testing results into product recommendations.
Proactive attitude toward researching and evaluating the latest generative AI technologies.
Understanding of Design Thinking principles and user-centered problem solving.
Skills Required
- Strong interest in the intersection of UX Design and Product Management
- Familiarity with conversational UX, prompt engineering, or designing for AI products
- Proficiency in Figma for mapping complex user flows and prototyping
- Analytical mindset to translate user survey data and testing results into recommendations
- Proactive attitude toward researching and evaluating the latest generative AI technologies
- Understanding of Design Thinking principles and user-centered problem solving
- Ability to leverage generative AI tools to prototype, write conversational copy, and synthesize research
What We Do
Scoot is the low-cost subsidiary of Singapore Airlines (SIA). Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017, retaining the Scoot brand for a new chapter of growth. Scoot was the world's first low-cost carrier to attain the highest ratings at both the APEX Health Safety Audit powered by SimpliFlying and Skytrax COVID-19 Airline Safety Rating Audit. In 2022, Scoot was awarded IATA membership for meeting global industry standards for airline operational safety. Our people have big smiles and even bigger personalities. We are defined by our unique Scootitude – a daring attitude to be positive, uncompromising on safety and efficiency, spreading fun and humanity wherever we fly. Check out the roles available in our yellow family here: www.flyscoot.com/careers
