Product Operations Manager (APAC)

Reposted 18 Days Ago
Be an Early Applicant
Singapore, SGP
Hybrid
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The Product Operations Manager will oversee the APAC PC&R team's operations, ensuring compliance and efficiency in product launches, risk management, and stakeholder coordination.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Our Product Compliance & Risk (“PC&R”) team in APAC is at the forefront of navigating some of the world’s most dynamic regulatory landscapes. As we continue to scale our footprint across Asia-Pacific, we need a dedicated Operations Manager to ensure our regional engine runs smoothly, stays aligned with global standards, and delivers on our mission for customers in the region.

We’re seeking a highly organized, process-oriented professional to manage and support the operations for our APAC PC&R function. This role involves maintaining and improving the regional processes and systems that allow our Product teams to operate compliantly and efficiently.

Your Mission:

Reporting to the PC&R Head of Operations, you’ll be the operational go to person for the APAC PC&R team. Your mission is to drive regional accountability, streamline compliance reviews, ensure our quarterly planning is synchronised across both regional needs and global initiative and help to coordinate PC&R’s quarterly committees. 

Key Responsibilities:

  • Manage the end-to-end regional review cadence. You will maintain and improve the process to ensure that APAC-specific product launches and updates are reviewed for compliance and risk with high velocity and clear stakeholder accountability.

  • Help execute and refine core PC&R processes within the APAC region, with a specific focus on issues management. You’ll ensure regional risks are identified, tracked, and resolved in a timely manner.

  • You will help align and coordinate APAC’s PC&R committed initiatives with both the global PC&R roadmap and regional product goals to ensure we are working on the most impactful tasks.

  • Own and operate the internal rituals that keep our APAC team connected and high-performing.

  • Work closely with the Global Ops team to ensure APAC-specific documentation, meeting outcomes, and regulatory insights are captured within the central knowledge base.

  • Help to coordinate and hold stakeholders accountable towards PC&R’s quarterly committee meetings in the region. 

Qualifications

A bit about you:

  • Organized & Detail-Oriented - You are a natural at project management. You can juggle regional priorities without losing sight of the small details that matter in a regulated environment.

  • Process Oriented - You don't just follow a process; you look for ways to make it better. You are passionate about efficiency and building workflows that save people time.

  • Great Communicator - You understand (or are eager to learn) the nuances of operating in the APAC region and can communicate effectively with stakeholders from diverse cultural and professional backgrounds.

  • Tooling Experience - Proficient with JIRA & G-Suite, you are comfortable using JIRA to track complex workflows and G-Suite to communicate data and project updates clearly.

  • Resilient & Proactive - You thrive in a fast-paced environment and are comfortable taking the lead to solve problems before they escalate.

Nice to Have: 

  • Product compliance experience in financial services 

  • Prior product operations or project management experience 

 

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Project management skills
  • Proficiency with JIRA
  • Experience with G-Suite
  • Organizational skills
  • Process improvement mindset

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
  • Parental & Family Support A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
  • Flexible Benefits Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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