Intern - Digital Workplace Experience

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Internship
Fintech • Insurance
The Role
Paid on-site internship supporting digital workplace technology. Responsibilities include imaging, installing, maintaining, and troubleshooting endpoint devices; asset management; Jira ticketing; Microsoft 365, Tanium, Windows, and macOS administration; patching; security; software deployment; backups; device management; scripting; reporting; workflow documentation; process improvement; and equipment shipping and receiving.
Summary Generated by Built In

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

  

**This position will be on-site work for candidates who reside in the Des Moines Metro area.**

 

Essential Functions 

  • Paid internship working in Digital Workplace Experience at EMC 
  • Learns EMC and departmental culture, structure, and functions across branches 
  • Images, installs, and maintains PCs, laptops, and other hardware 
  • Maintains asset management by checking in new equipment and decommissioning end of life assets 
  • Collaborates with team to oversee day-to-day systems.  IE:  Jira ticketing, M365, Tanium, Windows and Mac OS 
  • Collaborates with team to manage endpoint technologies, including patching, security, software deployment, backups, and device management. 
  • Assists with automation and process improvement initiatives through scripting, reporting, and workflow documentation. 
  • Troubleshoots and problem solves common issues on endpoints 
  • Coordinates shipping and receiving of team member equipment 

Education & Experience: 

  • Management Information Systems (MIS), computer science, or major in technical field 
  • Completion of sophomore year preferred 
  • Interest in Information Technology career 
  • Cumulative GPA of 3.00 or higher 

Knowledge, Skills & Abilities: 

  • Excellent verbal and written communication skills 
  • Ability to work as part of a team, as well as independently 
  • Strong organizational skills 
  • Sound decision-making and problem-solving 
  • Attention to detail 
  • Good computer skills   
  • Interest in technology automation and process improvement 
  • Familiarity with scripting or programming concepts (PowerShell, Python, or similar) preferred 
  • Ability to learn new technologies and apply them in practical business situations 

    

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

Skills Required

  • Currently pursuing Management Information Systems, computer science, or another technical major
  • Completion of sophomore year
  • Interest in an Information Technology career
  • Cumulative GPA of 3.00 or higher
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Strong organizational skills
  • Decision-making and problem-solving skills
  • Attention to detail
  • Good computer skills
  • Interest in technology automation and process improvement
  • Familiarity with scripting or programming concepts such as PowerShell or Python
  • Ability to learn new technologies and apply them in practical business situations
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The Company
HQ: Des Moines, IA
1,794 Employees
Year Founded: 1911

What We Do

EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.

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