MeDirect is a Maltese digital bank, founded in 2004, with over 160,000 clients and operations in Malta and Belgium. We offer a wide range of financial services to both retail and corporate clients, including daily banking, savings, and corporate services.
We are always on the lookout for determined and hard-working individuals who are eager to take the next step in their career. At MeDirect, we strive to provide an exceptional employment experience, fostering growth, collaboration, and innovation.
Role Overview:
We are looking for a motivated and detail-oriented Intern to join our dynamic team. This internship offers hands-on exposure to core banking operations, basic KYC & compliance tasks, and regulatory processes within a fast-paced financial environment.
Duties and responsibilities:
- Assist in executing first line of defence controls, including client onboarding, document review, and data quality checks
- Support document vetting processes to ensure accuracy, completeness, and compliance
- Participate in client communications related to onboarding queries, clarifications, and escalations
- Coordinate and escalate issues to internal stakeholders as appropriate
- Provide general administrative and operational support to the BCRM Team
- Perform additional duties as assigned by the BCRM Team
Required knowledge, skills, and experience
- A good level of communication in Maltese and English
- Good knowledge of IT tools
- Strong organization, planning and prioritizing skills to execute the planned controls
- Excellent eye for detail with heavy focus on accuracy and delivery
- Excellent reactive capacities and problem-solving capacities
- Capability to work autonomously and independently, but also have the awareness of when to consult Manager or Senior Manager
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What We Do
MeDirect (formerly known as Mediterranean Bank) is a pan-European retail digital challenger bank, with two main lines of business: WealthTech and specialised mortgage lending. As a WealthTech, our aspiration is to democratise investing and disrupt the retail digital investment space by deploying a unique Wealth SuperApp offering one of the broadest range of online investment solutions to individual clients. We provide clients with autonomy, choice and guidance in the way they want to manage their money. Our SuperApp is also a one-stop-shop, catering to clients’ investment and everyday banking needs. All this with simplicity and an easy user experience. As a specialised mortgage lending platform, we carefully select the segments we operate in, with the goal of setting new standards of service for our customers and address, when relevant, underserved segments of the mortgage market in jurisdictions we operate in. With ca. 400 employees at Group level in aggregate, we are growing a world-class Tech platform in Malta to support our pan-European operations, currently in Belgium, the Netherlands and Malta. We compete for talent on an international level, with 25 different nationalities currently represented in the Group. Our work environment is fast paced and constantly changing while fostering a sense of teamwork and pride in participating in MeDirect’s exciting transformation journey. Headquartered in Malta, MeDirect has a subsidiary bank in Belgium, MeDirect Bank NV/SA. MeDirect is Malta’s third largest banking group in terms of total assets. It is a systemic bank in Malta, and its consolidated group is supervised under the Single Supervisory Mechanism by a Joint Supervisory Team including the European Central Bank, the Malta Financial Services Authority and the National Bank of Belgium.
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