Intern - AI Product Management, Agentic Workflows

Posted 2 Days Ago
Seattle, WA, USA
In-Office
67K-107K Hourly
Internship
Artificial Intelligence • Information Technology • Software
The Role
Assist in the development and launch of AI Companion workflow automation features, supporting product documentation and cross-functional collaborations.
Summary Generated by Built In

About the Team

Zoom’s AI Product Management team builds and scales AI Companion capabilities used by millions globally. This internship sits within AI Companion Workflows and agentic initiatives, focused on automation, integrations, and user experience improvements across our AI ecosystem.

About the Role

We are seeking a motivated and detail-oriented intern to support AI Companion Workflow development. You will work alongside Product, Engineering, Design, Legal, and Go-to-Market teams to help deliver AI-powered workflow automation features from concept through launch.

Responsibilities

  • Support development and launch of AI Companion workflow automation features

  • Assist with template creation and third-party application integrations

  • Contribute to product specifications, requirements documents, and user guides

  • Conduct competitive analysis and user research to inform product decisions

  • Analyze usage metrics and user feedback to identify product improvements

  • Partner cross-functionally to support feature releases and launches

What we're looking for

  • Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Business, HCI, or related field

  • Have strong interest in AI/ML technologies and product management

  • Have excellent written and verbal communication skills

  • Strong attention to detail and organizational skills

  • Ability to take initiative and manage tasks independently

  • Basic understanding of software development processes preferred

  • Have experience with collaboration tools such as Zoom Docs, Google Docs, Jira, or similar platforms preferred

What You Will Gain

  • Exposure to the end-to-end AI product development lifecycle

  • Experience writing structured product documentation and requirements

  • Hands-on collaboration with engineering, design, legal, and marketing teams

  • Insight into AI/ML product strategy and integration patterns

  • Practical experience with data-driven product decision making

Salary Range or On Target Earnings:

Minimum:

$66.50

Maximum:

$106.50

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

05/20/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

Skills Required

  • Pursuing a Bachelor's or Master's degree in Computer Science, Business, HCI, or related field
  • Strong interest in AI/ML technologies and product management
  • Excellent written and verbal communication skills
  • Basic understanding of software development processes
  • Experience with collaboration tools such as Zoom Docs, Google Docs, Jira

Zoom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoom and has not been reviewed or approved by Zoom.

  • Fair & Transparent Compensation Pay is considered competitive and above average across many roles, with strong total compensation and equity as a meaningful component. Satisfaction is often higher in engineering and other in-demand functions.
  • Healthcare Strength Benefits include multiple medical plan options, company-paid life and disability coverage, and dental and vision at no cost for employees and dependents. Mental health resources, EAP access, and wellness supports are emphasized as part of the package.
  • Parental & Family Support Paid parental leave is provided for all parents with additional time for birthing parents, complemented by family-forming support and post-leave career coaching. These programs are positioned as meaningful elements of total rewards.

Zoom Insights

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The Company
HQ: San Jose, CA
11,053 Employees
Year Founded: 2013

What We Do

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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