At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!
We can’t wait to get to know you!
This role supports the AI Centre of Enablement in driving enterprise AI adoption and operational excellence. The intern will play a hands-on role in coordinating AI training programs (White Belt, Blue Belt, Black Belt, Executive Belt), managing certification tracking and assignment, organizing training workshops with vendors and internal facilities, and creating and executing internal communication campaigns. This position provides direct exposure to enterprise AI strategy, governance, and change management within a regulated financial services environment.
The Core Responsibilities!
- Coordinating end-to-end logistics for AI training programs (White Belt, Blue Belt, Black Belt, Executive Belt), including scheduling, participant tracking, and certificate assignment.
- Setting up and organizing training workshops with external vendors and internal facilities, including room bookings, calendar invites, and materials preparation.
- Tracking program enrollment, completion rates, and certification status across all training tiers.
- Creating and running internal communication campaigns to promote AI training programs, adoption milestones, and enablement resources across channels (e.g., Viva Engage, email, SharePoint).
- Maintaining and updating AI enablement content on internal SharePoint sites and communication platforms.
- Supporting the development of training materials, quick reference guides, and promotional assets for AI programs.
- Assisting with operational processes within the AI Centre of Enablement, including intake tracking, status reporting, and documentation upkeep.
- Gathering and summarizing feedback from training participants to identify improvement opportunities.
- Supporting event coordination for AI-related workshops, lunch-and-learns, and community sessions.
Let's Talk About You!
- Currently enrolled in or recently completed a post-secondary program in Business, Communications, Information Technology, Data Analytics, or a related field.
- Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Solid written and oral communication skills with the ability to create clear, engaging content for diverse audiences.
- Proficiency in Microsoft 365 tools (Outlook, Teams, SharePoint, Excel, PowerPoint).
- Interest in artificial intelligence, emerging technology, and enterprise digital transformation.
- Comfort working with data (e.g., tracking spreadsheets, participation dashboards).
- Self-starter with a proactive attitude and willingness to learn in a fast-paced environment.
- Experience with graphic design tools (e.g., Canva) or internal communication platforms is considered an asset.
- Familiarity with the financial services industry is considered an asset.
Accountability!
- The incumbent will report to the Manager, AI Enablement.
- The incumbent will work closely with the AI Centre of Enablement team and collaborate with various internal departments (e.g., Learning & Development, Corporate Communications, IT, Operations).
- The incumbent may interact with external vendors and training partners.
- Complete responsibilities in a proficient and timely manner.
- Escalate issues to the Manager, AI Enablement when necessary.
- Ensure time-sensitive functions such as training session logistics, campaign deadlines, and certificate assignments are completed before deadlines.
- Will be part of a team focused on scaling AI adoption and literacy across the enterprise.
- Will be expected to provide feedback and recommendations that could lead to process improvements in enablement operations.
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.investorroom.com and eqbank.ca.
Skills Required
- Currently enrolled in or recently completed a post-secondary program in Business, Communications, Information Technology, Data Analytics, or a related field
- Strong organizational skills and ability to manage multiple tasks and deadlines
- Strong written and oral communication skills
- Proficiency with Microsoft 365 tools, including Outlook, Teams, SharePoint, Excel, and PowerPoint
- Interest in artificial intelligence, emerging technology, and enterprise digital transformation
- Comfort working with data, tracking spreadsheets, and participation dashboards
- Proactive, self-starting attitude and willingness to learn in a fast-paced environment
- Experience with graphic design tools such as Canva or internal communication platforms
- Familiarity with the financial services industry
What We Do
MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management
