Intern, Account Management ( Internship)

Posted 12 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Internship
Information Technology
The Role
Support foodpanda’s restaurant Account Management team with merchant onboarding, offboarding, menu setup, content optimization, operational compliance, commercial analysis, KPI monitoring, dashboard creation, and ad hoc data requests. The intern will analyze business trends, recommend solutions, help manage projects, and participate in commercial activities supporting partner growth.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0085122

We are looking for Internship candidates  to join us!

Do you love food and convenience put together? Then you just might love foodpanda. foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup culture. foodpanda is looking for an outstanding Account Management Intern to drive growth for our business partners. Reporting to the Account Management Team Lead (Restaurants) and Head of Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with learning proprietary software systems and a very keen eye for details. Core Activities Content Support and Optimization Work with foodpanda’s Account Management team to support content updates for key brands. Manage onboarding, offboarding, and menu setups of Restaurant merchants on the platform. Commercial Analysis Conduct thorough, insightful and skilfully presented deep-dives into specific business topics and trends Work closely with teams in the Account Management department to understand business challenges and recommend solutions across the various projects. Monitoring project KPIs, building and managing project dashboards to help evolve and define project vision and growing projects within budget and within scope Support ad-hoc data requests and analysis Operations Work with foodpanda’s Account Management team to evaluate partner operational compliance. Utilize data to streamline partner classifications for relevance. General Support As part of your exciting start-up adventure, expect to be given opportunities to participate in the execution of high-impact commercial activities. QualificationsA keen sense for customer behaviour, and how content quality affects purchasing decisions. Excellent analytical skills, independent thinking, data oriented, and knowledge of analytics tools required (SQL, Excel, Python, Looker) Exhibits the competencies: Drive for results, action-oriented, problem solving & analytical thinking Some experience with eCommerce operations is preferred, but anyone with a passion for eCommerce is more than welcome to apply. Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire. Experience with presentation software (Powerpoint, Prezi etc.) and Excel would be a plus.

Skills Required

  • Strong analytical skills, independent thinking, problem-solving, and analytical thinking
  • Data-oriented mindset and keen attention to detail
  • Knowledge of SQL, Excel, Python, and Looker
  • Ability to learn proprietary software systems quickly
  • Understanding of customer behavior and how content quality affects purchasing decisions
  • Drive for results and action-oriented approach
  • Structure, discipline, and ownership of work
  • Experience with eCommerce operations
  • Experience with presentation software such as PowerPoint or Prezi

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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