Intermediate IT Onsite Support

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

08/13/2026
Type of Position:Professional Staff - Project/Program Administration
Job Type:RegularNo
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:IT | Asset Management

Department's Website:

Summary of Job Duties:Under general direction, manages the IT procurement and inventory management function within the IT department. Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization’s hardware and software. Minimizes organizational cost through product standardization and tracking. Tracks quantity throughout the product lifecycle. Monitors effectively both on a daily basis and long-term IT asset portfolio (software and technology related hardware with regard to cost, control, risk, compliance, business performance objectives and IT Governance as established by the organization. Maintains and issue Vocera devises, cellphones and Pagers. Remains up-to-date on emerging technologies that would benefit UAMS and complements UAMS’s mission/goals.
Qualifications:

Minimum Qualifications:

• High School Diploma/GED with 3 years IT experience providing end user support or IT related experience -OR- Associate Degree in Information Technology or related field with 1 year IT experience providing end user support or IT related experience -OR- Bachelor Degree in Information Technology or related field with 3 years IT experience providing end user support or IT related experience -OR- Master Degree in Information Technology or related field with 1 years IT experience providing end user support or IT related experience

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​Preferred Qualifications:

• Bachelor Degree in Information Technology or related field of study
• Customer Service experience

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

ResumeProof of Veteran Status
Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:N/A
Frequent Physical Activity:Crawling, Crouching, Feeling, Hearing, Kneeling, Manipulate items with fingers, including keyboarding, Reaching, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity:N/A
Benefits Eligible:Yes