The Role
Work as an Agile Business Analyst within retail insurance squads to shape and document requirements, support discovery and delivery, define AI use cases, collaborate with product, data and technical teams, and ensure AI solutions are responsible, safe, and aligned to business outcomes.
Summary Generated by Built In
Do you enjoy working within a fast-paced challenging environment, with opportunities to grow?
We are looking for an Agile Business Analyst to join our insurance retail team to deliver a robust analysis service which meets the demands of our business and clients, working with our diverse technology solutions and cross functional development teams. The role requires collaboration with our Product teams, business stakeholders and technical teams, playing a key role in shaping our current and future technology and product delivery.
This role supports the AI DLC by shaping AI use cases, translating desired outcomes into clear and actionable requirements, and ensuring AI solutions deliver value in a safe, responsible, and sustainable way. It requires strong business analysis capability, confidence working in ambiguous problem spaces, and close collaboration with business, data, and technology teams.
About CDL
CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.
We have built a collaborative and creative culture, leveraging AI-driven solutions to enhance our products, processes and decision-making. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.
In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!
We are looking for an Agile Business Analyst to join our insurance retail team to deliver a robust analysis service which meets the demands of our business and clients, working with our diverse technology solutions and cross functional development teams. The role requires collaboration with our Product teams, business stakeholders and technical teams, playing a key role in shaping our current and future technology and product delivery.
This role supports the AI DLC by shaping AI use cases, translating desired outcomes into clear and actionable requirements, and ensuring AI solutions deliver value in a safe, responsible, and sustainable way. It requires strong business analysis capability, confidence working in ambiguous problem spaces, and close collaboration with business, data, and technology teams.
About CDL
CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.
We have built a collaborative and creative culture, leveraging AI-driven solutions to enhance our products, processes and decision-making. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.
In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!
What You'll Do
- Supporting delivery through agile and iterative ways of working
- Collaborating within cross-functional squads across business and technology
- Contributing effectively to early-stage, evolving, or exploratory initiatives
- Helping shape and refine AI use cases from discovery through to delivery
About You
Your Experience
- Strong understanding of the front-end software development lifecycle
- Experience contributing to discovery phases, pilots, or proofs of concept
Your Skills
- Strong analysis and design techniques
- Prototyping and visualisation methods to support discovery and decision-making
- Structured and outcomes-focused approach to solution design
- Understanding of AI concepts (e.g. models, prompts, data dependencies and limitations)
- Ability to critically assess AI outputs and challenge their suitability against business outcomes
- Awareness of AI risks, including bias, explainability, data privacy, and regulatory considerations
- Experience working closely with developers, testers and product managers
What You'll Get
Salary
The salary for the role of Intermediate Business Analyst pays up to £45,000p.a. providing a fantastic opportunity for career progression through CDL’s clearly defined career framework of level 4 (https://progression.cdl.co.uk/).
Your growth and advancement within CDL are only limited by your own ambition and effort.
The salary for the role of Intermediate Business Analyst pays up to £45,000p.a. providing a fantastic opportunity for career progression through CDL’s clearly defined career framework of level 4 (https://progression.cdl.co.uk/).
Your growth and advancement within CDL are only limited by your own ambition and effort.
Benefits
🏠🏢 Hybrid Working (2 Days a Week in the office - SK4 2HD)
⏱️ Flexible working.
🌴 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
🏆 Top employer for 10th year running
🌱 Excellent training and development platform
🪜 Opportunities for career progression
💙 Health and Wellbeing Programme
☕ Virtual activities, lunch and learns, coffee mornings and meetups.
🛡️ Life and health assurance
⚡🚗 Electric Vehicle Scheme
🎖️ Established Recognition Award System
👶 Great Parental Benefits
🌍 Diversity and Inclusion network
💰 Pension scheme
🤝 Community projects and volunteer days
👥💸 Refer a friend bonus
Campus Benefits:
🅿️ On-site free parking
🏢 Open plan modern offices
🤫 Quiet Spaces are also available
🚌 Shuttle bus to and from the station
🍽️ Subsidised restaurant
🎮 Games room, pool & table-tennis tables and chill out zone
💻⚙️ Annual Hackathon & Deep Racer Events
🎉 Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
💇♂️ Car wash, barber, yoga classes, boot camp and massage services all on site
🚲 Cycle to work scheme
🚿 Shower and dry rooms
Diversity and inclusion:
We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.
CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.
Recruitment Agency Notice:
CDL have a PSL in place, but haven't used them for over 3 years, therefore be advised that any unsolicited submission of candidate details - including but not limited to LinkedIn profiles, CVs, or resumes (whether redacted or unredacted) - will be considered freely given and unsolicited. As such, these submissions will not be subject to any fees, terms, or obligations on our part.
Only candidate profiles that have been formally discussed with and approved by our Talent Acquisition (TA) team prior to submission AND submitted by agencies on our Preferred Supplier List (PSL) operating under agreed terms are authorised to submit candidates. Any submissions from non-PSL agencies, or those made outside of agreed processes, will be deemed non-compliant and will not be eligible for any fees or consideration.
🏠🏢 Hybrid Working (2 Days a Week in the office - SK4 2HD)
⏱️ Flexible working.
🌴 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
🏆 Top employer for 10th year running
🌱 Excellent training and development platform
🪜 Opportunities for career progression
💙 Health and Wellbeing Programme
☕ Virtual activities, lunch and learns, coffee mornings and meetups.
🛡️ Life and health assurance
⚡🚗 Electric Vehicle Scheme
🎖️ Established Recognition Award System
👶 Great Parental Benefits
🌍 Diversity and Inclusion network
💰 Pension scheme
🤝 Community projects and volunteer days
👥💸 Refer a friend bonus
Campus Benefits:
🅿️ On-site free parking
🏢 Open plan modern offices
🤫 Quiet Spaces are also available
🚌 Shuttle bus to and from the station
🍽️ Subsidised restaurant
🎮 Games room, pool & table-tennis tables and chill out zone
💻⚙️ Annual Hackathon & Deep Racer Events
🎉 Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
💇♂️ Car wash, barber, yoga classes, boot camp and massage services all on site
🚲 Cycle to work scheme
🚿 Shower and dry rooms
Diversity and inclusion:
We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.
CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.
Recruitment Agency Notice:
CDL have a PSL in place, but haven't used them for over 3 years, therefore be advised that any unsolicited submission of candidate details - including but not limited to LinkedIn profiles, CVs, or resumes (whether redacted or unredacted) - will be considered freely given and unsolicited. As such, these submissions will not be subject to any fees, terms, or obligations on our part.
Only candidate profiles that have been formally discussed with and approved by our Talent Acquisition (TA) team prior to submission AND submitted by agencies on our Preferred Supplier List (PSL) operating under agreed terms are authorised to submit candidates. Any submissions from non-PSL agencies, or those made outside of agreed processes, will be deemed non-compliant and will not be eligible for any fees or consideration.
About
The UKs biggest insurance retailers rely on CDLs trend setting solutions to drive success and growth. Our ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.
Skills Required
- Experience working in agile, iterative delivery and cross-functional squads
- Strong understanding of the front-end software development lifecycle
- Experience contributing to discovery phases, pilots, or proofs of concept
- Strong analysis and design techniques
- Prototyping and visualisation methods to support discovery and decision-making
- Structured, outcomes-focused approach to solution design
- Understanding of AI concepts (models, prompts, data dependencies and limitations)
- Ability to critically assess AI outputs and challenge suitability against business outcomes
- Awareness of AI risks, including bias, explainability, data privacy, and regulatory considerations
- Experience working closely with developers, testers and product managers
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The Company
What We Do
CDL is a market leader in software solutions for high volume retail insurance operations and is highly regarded as an independent, financially stable and trusted partner. We’ve made it our business to anticipate market trends and develop technology to capitalise on them. Our customers have been at the vanguard of change and CDL Strata provides a scalable and flexible multi-channel solution encompassing web, mobile, price comparison sites, consumer self-service and telematics-based insurance products. We’re committed to being the best at what we do, which is why we invest around 15% of turnover in research and development each year. CDL has grown organically over the past three decades, today employing over 600 people at our state-of-the-art headquarters in Stockport. CDL customers choose us because we increase choice, efficiency and profitability through our reliable high speed retail technology and distribution channels, integrated on one powerful database. Many of the UK's most efficient and profitable insurance retailers use CDL systems because we deliver on time, and because they know our solutions work. Above all, clients choose CDL because we create powerful partnerships.
