As the Interline Specialist, you will be responsible for managing interline carriers within assigned collection coded groups. Ensure carriers adhere to carrier agreements and pay within established credited terms. Responsible for the payment of invoices owed to interline carriers, ensuring the Company adheres to credited terms established in the carrier agreements. Identify and work to resolve problems causing delinquency. To excel in this role, you must have strong interpersonal skills and a strong attention to detail.
Responsible for collections of delinquent accounts in assigned collection group code. Apply research and analytical skills to work individual bills on aging reports to determine reason for non-payment. Utilize research skills to solve customer inquiries and disputes involving invoicing. Apply written and verbal communication skills to contact customers regarding reconsignment requests. Responsible for obtaining proper authority to change delivery address and apply appropriate fees. Serve as a liaison between assigned carrier and Traffic, Sales, Customer Service, etc. Apply written and verbal communication skills to effectively communicate with assigned carriers to ensure payment within contract guidelines. Update and maintain carrier contact information as well as notes detailing collection efforts and problem resolutions within the collection system. Work with the Cash Applications team to resolve remittance issues which delay the cash application process. Responsible for processing weekly payment of carrier invoices. Responsible for investigating and resolving carrier requests for payment, ensuring the Company has been invoiced appropriately. Responsible for delinquency owed to assigned carrier and ensure the Company stays in good standing with business partners. Research, reviews, process, and/or refund payments to carriers when necessary. Participate in monthly or quarterly conference calls with assigned carriers to review open receivables and any payables owed by the Company.
For this role, a High School Diploma or GED is required. We also require 2 years of administrative experience in Finance, Accounting, or a related field in lieu of an Associate Degree.
Work Shift
First Shift
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What We Do
A privately-owned regional less-than-truckload transportation services provider specializing in next-day service in the Southeast and Southwest. We serve customers through 89 service centers across 13 states and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 37 states, Canada, the U.S. Virgin Islands and Mexico. Southeastern Freight Lines provides more than 99.35% on-time service in next-day lanes.
Founded in 1950, we provide quality transportation services of outstanding value in order to perpetuate our company and provide long-term security for our people.
A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 500 quality awards received from customers and associations.
