The Role
The Interim Head of Revenue Operations will design and implement revenue strategies, oversee forecasting, optimize processes and systems, and mentor the Revenue Operations team, collaborating with executive stakeholders.
Summary Generated by Built In
Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 11,000+ systems and organizations, including 90+ electronic health record systems (EHRs). Redox processes over 1.6 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Opportunity & Impact
We are seeking an interim Head of Revenue Operations to assist with designing, implementing, and operationalizing the next phase of our GTM engine while we evaluate long-term leadership needs. You will own execution and team development, and you will partner closely with the Chief of Staff, SVP Customer Success, SVP Sales, CFO, and other executive stakeholders.
Job Responsibilities
- Revenue Strategy & Planning: Execute the Revenue Operations strategy, working cross-functionally to align processes, systems, and resourcing with company growth goals. Lead annual and quarterly planning cycles, including quota design, territory planning, and scenario modeling. Oversee the full variable compensation process, from plan design through payout administration, ensuring accuracy, transparency, and alignment with company objectives.
- Forecasting, Pipeline & Performance Insights: Drive forecasting methodology and pipeline governance, partnering with Sales, Customer Success, and Finance to improve accuracy and predictability. Define, track, and report on KPIs across the entire revenue funnel (prospect → booking → expansion/renewal). Deliver executive dashboards and performance reporting that provide actionable insights and support data-driven decision-making.
- Process, Systems & Tools Optimization: Standardize lead-to-cash workflows and strengthen cross-functional handoffs across the customer lifecycle. Maintain Salesforce health and oversee GTM system integrations, while recommending automation and AI-driven solutions to reduce manual effort and improve scalability. Support analysis of GTM tech stack, provide recommendations, and potentially execute improvements. Manage GTM System Vendor relationships and renewals.
- Cross-Functional Leadership & Program Management: Partner with Sales, Customer Success, Marketing, Finance, and Product to ensure a unified revenue architecture that enables predictable growth. Lead strategic, cross-functional initiatives with clear accountability, timelines, and communication to stakeholders. Partner with the Chief of Staff and the Executive team to support ad hoc analyses and materials for strategic decision-making or Board of Directors discussions.
- Team Leadership & Development: Mentor, coach, and onboard Revenue Operations team members. Build scalable processes, foster a culture of accountability, and enable the team to support evolving business needs.
Required Skills & Qualifications
- 10+ years of Senior Revenue Operations leadership or GTM Strategy experience, including 5+ years of people management, ideally in healthcare technology SaaS.
- Track record leading full-time fractional or interim RevOps engagements for high-growth companies.
- Deep CRM and marketing automation expertise, including working with both CPQ and Salesforce Rev Cloud is required.
- Strong financial acumen and the ability to translate complex data into executive-level strategy.
- Comfortable working in a fully remote, rapidly scaling organization.
Engagement Details
- Full-time contract (approx. 40 hrs/week) for 3–6 months, with potential extension.
- Must be available during normal business hours for executive meetings and cross-functional collaboration.
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
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Top Skills
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Marketing Automation
Salesforce
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The Company
What We Do
The short of it: Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty gritty of data exchange.
The long of it: Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Why Work With Us
In order to do revolutionary things, we need a team of strong, diverse, mission-focused people. Whether we’re physically together or in our own little corner of the country, we are all focused on getting outcomes based on experimentation, data-driven decisions, and execution—and having some fun while doing it.
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