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Cat Digital delivers digital and technology solutions that power Caterpillar's world-famous yellow iron.
The Role
Leads Caterpillar’s enterprise intelligent automation strategy and Center of Excellence enablement. The role guides business units in process discovery, process mining, BPA, RPA, and GenAI opportunity identification; provides hands-on Bizagi and BPMN expertise; establishes reusable standards, governance, monitoring, and operating practices; and partners with architecture, security, engineering, data, and business teams to deliver scalable automation solutions and measurable value.
Summary Generated by Built In
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As an Intelligent Automation COE Lead within Caterpillar's Intelligent Automation and Business Intelligence Center of Excellence (COE), you will guide the enterprise's growth in Business Process Automation (BPA) and Process Discovery and Mining. Instead of building isolated automations, you will lead the strategy and enablement that help business units identify the right processes to automate, design durable end-to-end workflows in Bizagi or similar BPA platforms, and quantify business value through data-driven process discovery and mining.
A central part of this role is recognizing where Generative AI agents are the right complement to traditional automation. You will pair deterministic workflow and task automation with agentic AI to address unstructured or judgment-based work that conventional automation cannot handle on its own. You will provide hands-on technical leadership, build reusable patterns and accelerators, and partner with platform, architecture, security, and business teams to keep the automation ecosystem scalable and well-governed.
This role blends process design, BPA platform stewardship, process mining analytics, GenAI-aware opportunity identification, and enterprise enablement. Primary focus is on Bizagi and on process discovery and mining tools such as Automation Anywhere Process Discovery and Power Automate Process Mining. The role also coordinates with the team's use of Automation Anywhere and the Microsoft Power Platform to deliver complete end-to-end automation solutions.
What You Will Do:
Advise & Enable (the core of the role)
Build & Set Standards (hands-on)
Partner & Align
What You Have:
Considerations For Top Candidates:
Additional Info:
About Caterpillar -
For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company's primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers' toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team. Learn more at www.caterpillar.com.
Summary Pay Range:
$128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* These benefits also apply to part-time employees
Posting Dates:
October 19, 2026 - November 1, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As an Intelligent Automation COE Lead within Caterpillar's Intelligent Automation and Business Intelligence Center of Excellence (COE), you will guide the enterprise's growth in Business Process Automation (BPA) and Process Discovery and Mining. Instead of building isolated automations, you will lead the strategy and enablement that help business units identify the right processes to automate, design durable end-to-end workflows in Bizagi or similar BPA platforms, and quantify business value through data-driven process discovery and mining.
A central part of this role is recognizing where Generative AI agents are the right complement to traditional automation. You will pair deterministic workflow and task automation with agentic AI to address unstructured or judgment-based work that conventional automation cannot handle on its own. You will provide hands-on technical leadership, build reusable patterns and accelerators, and partner with platform, architecture, security, and business teams to keep the automation ecosystem scalable and well-governed.
This role blends process design, BPA platform stewardship, process mining analytics, GenAI-aware opportunity identification, and enterprise enablement. Primary focus is on Bizagi and on process discovery and mining tools such as Automation Anywhere Process Discovery and Power Automate Process Mining. The role also coordinates with the team's use of Automation Anywhere and the Microsoft Power Platform to deliver complete end-to-end automation solutions.
What You Will Do:
Advise & Enable (the core of the role)
- Lead enterprise adoption and maturity of Business Process Automation (Bizagi or similar BPMN and low-code workflow platforms), Process Discovery, and Process Mining across Caterpillar.
- Guide business units in identifying and prioritizing automation opportunities using data-driven process discovery and mining techniques instead of anecdotal intake.
- Identify where Generative AI agents are the right complement to traditional automation - matching each opportunity to the best fit across deterministic workflow (BPA), task automation (RPA), agentic AI, or a combination of these approaches.
- Develop a point of view on the role of GenAI agents in the enterprise automation portfolio - covering reasoning, decision support, document understanding, knowledge retrieval, and human-in-the-loop orchestration - and coach business units on responsible adoption.
Build & Set Standards (hands-on)
- Provide deep SME guidance on Bizagi process design, BPMN modeling, form and UI design, business rules, integrations, and deployment patterns; partner with vendors and platform teams to evolve the BPA roadmap.
- Lead the use of Automation Anywhere Process Discovery, Power Automate Process Mining to capture, analyze, and visualize as-is processes, surface variants and bottlenecks, and quantify automation ROI - using the resulting signals to flag where GenAI agents can address unstructured or judgment-based steps that conventional automation cannot.
- Develop and maintain reusable assets: process discovery playbooks, mining templates, BPMN reference patterns, integration patterns, governance documentation, and intake and qualification frameworks that scale across the enterprise.
- Support teams in designing end-to-end automated solutions that combine BPA workflow orchestration, downstream automation in Automation Anywhere (RPA) and the Microsoft Power Platform (Power Automate, Power Apps), and GenAI agents where they add measurable value.
- Establish enterprise standards for process documentation, naming conventions, lifecycle management, environment promotion, and operational support across BPA and process mining tools.
- Create monitoring approaches, KPIs, and operational practices that improve process performance, automation health, and realized business value across the enterprise.
Partner & Align
- Partner with central infrastructure, platform engineering, security, and cybersecurity teams to keep Bizagi, process mining platforms, Automation Anywhere, and the Power Platform secure, scalable, and well-governed.
- Collaborate with BI, data engineering, architecture, and business process owners to align the automation strategy with Caterpillar's overall digital, data, and operational excellence roadmap.
- Support incident and problem management for the BPA and process mining estate, and communicate findings to business and technical stakeholders.
What You Have:
- Value Realization (Business Process Automation & Process Mining Focus): Demonstrated ability to define, track, and deliver measurable business value through BPA and process mining initiatives. Skilled in aligning automation opportunities to business cases, establishing KPIs, and using process mining signals and dashboards to monitor adoption, process performance, automation health, and ROI.
- Communicating Complex Concepts (Process Design & Automation Solutions): Strong ability to elicit and understand business requirements and translate stakeholder needs into effective automation solutions. Skilled in articulating the trade-offs between deterministic workflow (BPA), task automation (RPA), and agentic AI - and clearly communicating why a specific approach best fits business goals, process complexity, and user experience. Adept at bridging business and technical teams by simplifying complex automation and AI concepts into actionable recommendations.
- Business Process Automation & Workflow Platforms (Bizagi Focus): Hands-on expertise designing and delivering BPA solutions in Bizagi (or a comparable BPMN and low-code platform such as Appian, Pega, or Camunda), including BPMN 2.0 modeling, forms, business rules, integrations, and deployment patterns. Grounded in business process design fundamentals such as value stream mapping, lean and six sigma principles, and operational KPIs.
- Process Discovery, Mining & GenAI-Aware Opportunity Identification: Practical experience with process discovery and mining tools (Automation Anywhere Process Discovery, Power Automate Process Mining, or Celonis) and proven ability to translate mining insights into actionable automation roadmaps. Practical understanding of Generative AI and AI agents in an enterprise context - identifying which opportunities fit deterministic automation, AI agents, or a hybrid approach.
Considerations For Top Candidates:
- Bachelor's degree in Computer Science, Information Technology, Engineering, Industrial Engineering, or a related field.
- 10+ years of combined experience in business process automation, process improvement, intelligent automation, or analytics platform support, including a lead or senior individual contributor role.
- Hands-on experience designing and delivering Business Process Automation solutions in Bizagi (or a comparable BPMN and low-code workflow platform such as Appian, Pega, or Camunda), including BPMN modeling, forms, business rules, and integrations.
- Hands-on experience with process discovery and process mining tools, including one or more of Automation Anywhere Process Discovery, Power Automate Process Mining, or Celonis, with proven ability to translate mining insights into actionable automation roadmaps.
- Working knowledge of Automation Anywhere (RPA) and the Microsoft Power Platform (Power Automate, Power Apps), and how they complement BPA in end-to-end automation architectures.
- Practical understanding of Generative AI and AI agents in an enterprise context - document understanding, summarization, intelligent triage, knowledge retrieval, and human-in-the-loop decision support - with the judgment to identify which opportunities fit deterministic automation, AI agents, or a hybrid approach.
- Solid understanding of business process design concepts, including BPMN 2.0, value stream mapping, lean and six sigma principles, and operational KPIs.
- Experience developing or supporting reusable automation assets such as process templates, mining models, integration patterns, or governance artifacts.
- Strong troubleshooting and analytical skills across distributed systems, workflow platforms, and integration layers.
- Experience scripting or automating tasks using tools such as Python, PowerShell, or SQL, including basic data preparation for process mining event logs.
- Excellent communication and collaboration skills, with proven success supporting both technical and non-technical stakeholders, including senior business leaders.
- Experience enabling or governing automation platforms in a Center of Excellence or enterprise technology function.
- Knowledge of complementary automation and orchestration platforms such as UiPath, Blue Prism, ServiceNow Workflow, or SAP Build Process Automation.
- Familiarity with deployment best practices, source control, CI/CD pipelines, and DevOps approaches for Bizagi, Automation Anywhere, and the Power Platform.
- Experience with Azure services that support automation and process intelligence, such as Azure Functions, Logic Apps, Azure SQL, Azure Data Lake, and Microsoft Fabric.
- Understanding of integration patterns and APIs (REST, SOAP, event-driven), and experience integrating BPA platforms with ERP, CRM, and document management systems.
- Experience with platform monitoring, capacity planning, license management, or environment tuning for automation platforms in a large enterprise.
- Hands-on experience designing or deploying GenAI agents using platforms such as Microsoft Copilot Studio, Power Platform AI Builder, Automation Anywhere AI Agent Studio, or Azure AI Foundry, including familiarity with prompt design, grounding, tool and function calling, and responsible AI guardrails.
- Ability to influence and coach cross-functional teams, lead intake and prioritization forums, and contribute to enterprise automation strategy.
Additional Info:
- The ideal location for this role is East Peoria-IL, Irving-TX, Nashville-TN
About Caterpillar -
For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company's primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers' toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team. Learn more at www.caterpillar.com.
Summary Pay Range:
$128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
October 19, 2026 - November 1, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Skills Required
- Demonstrated ability to define, track, and deliver measurable business value through business process automation and process mining initiatives
- Ability to establish KPIs and monitor adoption, process performance, automation health, and return on investment
- Ability to elicit business requirements and translate stakeholder needs into effective automation solutions
- Ability to explain trade-offs between deterministic workflow, RPA, and agentic AI approaches
- Hands-on experience designing and delivering BPA solutions in Bizagi or a comparable BPMN and low-code workflow platform
- Experience with BPMN 2.0 modeling, forms, business rules, integrations, and deployment patterns
- Knowledge of value stream mapping, lean and Six Sigma principles, and operational KPIs
- Practical experience with process discovery and process mining tools such as Automation Anywhere Process Discovery, Power Automate Process Mining, or Celonis
- Ability to translate process mining insights into actionable automation roadmaps
- Practical understanding of Generative AI and enterprise AI agents, including selecting deterministic, agentic, or hybrid solutions
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Industrial Engineering, or a related field
- 10 or more years of experience in business process automation, process improvement, intelligent automation, or analytics platform support
- Lead or senior individual contributor experience
- Working knowledge of Automation Anywhere and Microsoft Power Platform
- Experience developing reusable automation assets, process templates, mining models, integration patterns, or governance artifacts
- Strong troubleshooting and analytical skills across distributed systems, workflow platforms, and integration layers
- Experience scripting or automating tasks with Python, PowerShell, or SQL, including process-mining event-log preparation
- Experience enabling or governing automation platforms in a Center of Excellence or enterprise technology function
- Knowledge of UiPath, Blue Prism, ServiceNow Workflow, or SAP Build Process Automation
- Familiarity with source control, CI/CD pipelines, deployment practices, and DevOps approaches
- Experience with Azure Functions, Logic Apps, Azure SQL, Azure Data Lake, or Microsoft Fabric
- Understanding of REST, SOAP, and event-driven integration patterns and enterprise system integrations
- Experience with platform monitoring, capacity planning, license management, or environment tuning
- Hands-on experience designing or deploying GenAI agents using Microsoft Copilot Studio, Power Platform AI Builder, Automation Anywhere AI Agent Studio, or Azure AI Foundry
- Familiarity with prompt design, grounding, tool and function calling, and responsible AI guardrails
- Ability to influence and coach cross-functional teams and contribute to enterprise automation strategy
What the Team is Saying
Pradeep
Software Engineer
Christina
Platform Services
Chad
Business Intelligence & Visualization
Madison
Recruiter
Rakshan
Digital Product Manager
MacGregor
Lead Software Engineer
Stan
Software Engineering Manager
Caterpillar Compensation & Benefits Highlights
-
Retirement Support — Retirement plans are highlighted as a standout element, with a strong company match and an additional company contribution noted for certain groups. Feedback suggests this is a notable strength of the package, with specifics dependent on plan and eligibility.
-
Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, HSAs/FSAs, wellness resources, and mental-health support through the EAP. Feedback suggests these offerings are competitive and broadly well regarded.
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Parental & Family Support — Paid parental leave and adoption assistance are explicitly included, with adoption reimbursement and supportive leave policies emphasized. Feedback suggests family support is generous and a meaningful part of total rewards.
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The Company
What We Do
Cat Digital is the digital and technology arm of Caterpillar Inc., responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide, our teams use data, technology, advanced analytics and AI capabilities to help solve our customers' toughest challenges.
Why Work With Us
At Cat Digital, we're accelerating Caterpillar's digital transformation to help customers solve their toughest challenges. Our teams use enterprise-wide data, emerging technologies, and customer insights to deliver solutions that drive real-world impact. Join us as we create innovative experiences that help customers succeed and power the world aro
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Caterpillar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
