Integration & Technical Infrastructure Program Manager (ITIM) - CTJ - Poly

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. We are looking for an Integration & Technical Infrastructure Program manager to support our U.S. Government Airgap Cloud (AGC) team. In this role you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s dedicated online services supporting the U.S. Government. Join a dynamic team that embraces a growth mindset and is tackling the challenge of constructing the technical infrastructure propelling the fourth industrial revolution. The Cloud Operations and Innovation (CO+I) division is entrusted with operating Microsoft’s cloud, while the Datacenter Construction Delivery (DCD) team is responsible for building data center capacity. 

Datacenter Integration - Integration & Technical Infrastructure Program Managers (DCI - ITIM) are the intersection of construction and connectivity that enables the growth of Microsoft's Air-Gapped Cloud. Driven by world-class safety, quality, cost, and schedule predictability, ITIMs lead standardized delivery and integration of low voltage, connectivity, security, critical environment, and operational-readiness systems from project initiation through COLO readiness and beyond. Our portfolio includes complex, multi-disciplinary, multi-million-dollar, multi-year data center construction and lease projects

While our U.S. Government dedicated datacenter team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft’s Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

The Integration and Technical Infrastructure Manager is responsible for leading the planning, coordination, and delivery of technical infrastructure integration activities within data center construction projects. This role requires effective project management, communication, organizational, and stakeholder management skills, as well as experience working in complex construction and technical environments. 

The successful candidate will coordinate the installation and readiness of Microsoft-owned systems, services, and supporting infrastructure required to prepare new data center facilities for operational use. This includes managing project scope, schedules, risks, dependencies, and stakeholder alignment across internal teams, construction partners, property owners, service providers, and equipment vendors. 

At Microsoft, our mission—to empower every person and every organization on the planet to achieve more—guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress—people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.   

The Integration and Technical Infrastructure Manager is responsible for coordinating technical infrastructure delivery activities throughout the lifecycle of complex data center projects. Responsibilities include, but are not limited to: 

Project Delivery & Coordination 

• Champion a culture of safety by promoting safe work practices and supporting collaboration across project stakeholders.

• Coordinate technical infrastructure activities with construction teams, property owners, vendors, consultants, and internal stakeholders to support successful project delivery. 

• Manage project scope, schedules, risks, dependencies, and milestones associated with technical infrastructure integration. 

• Support design reviews and collaborate with engineering teams and subject matter experts to improve project outcomes and ensure alignment with project requirements. 

• Coordinate procurement, delivery, installation, testing, and readiness activities for technical infrastructure systems and equipment. 

• Facilitate the deployment and readiness of network, security, and operational technology systems required to support facility operations. 

• Align project execution strategies across multiple sites and stakeholders to improve consistency, efficiency, and delivery performance. 

• Identify and manage cross-functional dependencies to ensure successful coordination between construction, engineering, operational, and technical teams. 

Business Processes & Continuous Improvement 

• Develop and maintain project management processes, tools, and reporting mechanisms that support efficient project execution. 

• Evaluate opportunities to improve cost effectiveness, schedule performance, quality, and operational readiness. 

• Manage the selection, onboarding, coordination, and performance of external vendors and service providers. 

• Support continuous improvement initiatives by capturing lessons learned and identifying opportunities to improve future project delivery. 

• Facilitate stakeholder decision-making and change management activities to support evolving project requirements. 

• Apply effective problem-solving, influence, and negotiation skills to resolve challenges and drive project outcomes. 

Communication & Stakeholder Management 

• Communicate project status, risks, milestones, and key performance indicators to project stakeholders. 

• Coordinate meetings, workshops, and project reviews to support alignment across internal teams and external partners. 

• Develop and maintain project documentation, reports, schedules, and action plans. 

• Foster collaboration across diverse stakeholder groups to remove barriers and support successful project execution. 

• Build productive working relationships and encourage knowledge sharing across teams and projects. 

Financial & Operational Accountability 

• Develop, manage, and report on project scope, schedule, budget, and resource requirements. 

• Review vendor proposals, scopes of work, project deliverables, and supporting documentation. 

• Support procurement activities, contract administration, and vendor management processes. 

• Review project invoices and validate progress against agreed-upon deliverables and milestones. 

• Monitor project compliance requirements and support audit readiness activities as needed. 

• Track project performance and implement corrective actions to address identified risks or issues. 

Other

• Embody our culture and values.

Required/Minimum Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or 
government security screening requirements are required for this role. These requirements include, 
but are not limited to the following specialized security screenings: 

• The successful candidate must have an active U.S. Government Top Secret Clearance with access 
  to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation 
  (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening 
  requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the 
  appropriate U.S. Government clearance and/or customer screening requirements may result in 
  employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security 
  clearance to meet federal government customer requirements. You will be asked to provide 
  clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud 
  background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due 
  to citizenship-based legal restrictions. Specifically, this position supports United States federal, 
  state, and/or local United States government agency customer and is subject to certain 
  citizenship-based restrictions where required or permitted by applicable law. To meet this legal 
  requirement, citizenship will be verified via a valid passport, or other approved documents, or 
  verified US government Clearance

Preferred/Additional Qualifications:

• 3+ years experience working on secure facility construction or operations
• Project Management Professional (PMP) certification or equivalent project management certification preferred. 
• BICSI Registered Communications Distribution Designer (RCDD) certification or equivalent telecommunications industry certification is preferred. 
• Experience with telecommunications infrastructure design, installation, commissioning, operations, or technical infrastructure integration projects. 

#COICareers | #EPCCareers | #DCDCareers

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.