Integration Specialist
PayTrace - Remote
PayTrace by North - Payment and ACH processing, virtual terminals, and more. The B2B payments expert transforming financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, we help B2B companies become more efficient, successful, and profitable.
The Integration Specialist for PayTrace with general supervision, is responsible for ISV
integrations and advanced helpdesk support. The incumbent in this role is responsible for
assisting in the maintenance of ISV integration documentation and researching data flows for
platform functionality. This is an ideal position for a recent IT grad looking to pursue a developer career.
What you'll do:
● Advanced Helpdesk / Technical Support: Provide advanced help desk support for
merchants integrated into Paytrace’s API and assist Sales and other business areas
with technical support for potential merchants and strategic alliances. Provide
advanced help to developers of merchant integrations.
● Technical Documentation: Assist in maintaining and updating PayTrace integration
and software guides and assist in documenting PayTrace software integrations.
● Research: Research, develop and provide data flow for internal and external file
formats and business requirements for requests to the IT Department, assist in
design of new processes and services for viability and business requirements,
develop workflows for new processes and perform technical research for IT and other
areas of the business.
What we need from you:
Bachelor's degree in IT related field or combination of education and work experience.
Strong working or educational background with programming languages/frameworks.
Experience with with code-level debugging, HTML and CSS.
Experience in problem analysis and resolution of software issues
Intellectual curiosity, and critical thinking skills.
Strong written and verbal communication skills.
Ability to work well as a team member.
How to stand out:
Experience supporting Small and Medium-Sized businesses (SMB) and Small and
Medium-Sized Enterprises (SME )preferred.
Knowledge of ACH and credit card processing preferred.
Salary Range: $60,000 - $72,000
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
Medical, Dental, & Vision Coverage
Flexible Paid Time Off
401(k) + Match
Education Assistance
Paid Maternity & Paternity Leave
Mental Health Support & Well-Being Program
Company-funded Lifestyle Spending Account
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands
Skills Required
- Bachelor's degree in IT related field or combination of education and work experience.
- Strong working or educational background with programming languages/frameworks.
- Experience with code-level debugging, HTML and CSS.
- Experience in problem analysis and resolution of software issues.
- Intellectual curiosity and critical thinking skills.
- Strong written and verbal communication skills.
- Ability to work well as a team member.
- Experience supporting Small and Medium-Sized Businesses (SMB) and Small and Medium-Sized Enterprises (SME).
- Knowledge of ACH and credit card processing.
What We Do
NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!
Why Work With Us
At North, we put a clear focus on team member well-being, both personally and professionally. We offer Flexible PTO and Work by Choice policies (i.e. work remotely, in office, or hybrid) that create the flexibility our team members need to do their best work.
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