More about this Ozow fantastic position
As the Integration Manager at Ozow, your main role is the end-to-end management and ownership of all technical integrations for enterprise clients, distribution partners, product updates, and all related technical client requirements.
You are an ideal candidate if you have:
- Have a Bachelor’s degree or equivalent experience in a technical field such as computer science.
- Have 2+ years payment integrations experience with online and in-store solutions. Relevant experience with eCommerce platforms, API’s, payments gateways or payment processors is preferred.
- Are familiar with one or more programming languages used by Ozow and its clients (Java, PHP, Python ,C# etc.).
- Have experience with Web technologies such as JavaScript, REST, SOAP, Webhooks etc that are commonly used by Ozow clients.
- Have familiarity with e-commerce platforms such as WooCommerce, Shopify, Magento etc as well as POS, Retail, CRM, ERP and other billing systems like Amadeus, SAP, Eccentric etc.
- Have IT project management experience. Importantly have the ability to manage multiple projects spanning a number of stakeholders at any given time
- Experience in dealing with merchant and other stakeholders at a senior level
Your roles and responsibilities:
- Accountable for the creation, documentation and delivery of a disciplined integration strategy, process, and execution plan.
- Provide an efficient interface with all clients and specialists and deploy various integration processes and administer all programming components to facilitate various product implementations.
- Perform troubleshooting on integration issues and recommend appropriate solutions.
- Administer integration support requests and coordinate with development team to ensure change in policies and procedures to avoid duplicate issues in future.
- Prepare and present status reports.
- Maintain knowledge on relevant new technologies and provide required training where needed.
- Will be responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward.
- Mobilise many different people in numerous teams across multiple locations, it takes project management to a new level of mastery.
- Manage technical interactions with clients, merchants, partners and developers to understand their requirements and articulate best implementation of Ozow solutions and product offerings.
- Act as main point of contact throughout the engagement for client technical, product, and marketing integration support, from early in the sales pipeline through launch.
- Create and update technical content including sample code, integration documentation, demos, etc. to show merchants and partners how to implement their specific use cases and share best practices of the various Ozow channels.
- Be the Voice of the Customer and relay feedback to internal stakeholders, including Product Management, Dev, Risk, etc. to champion customer requirements, feature enhancements (i.e. Ozow Pin) to benefit their revenues.
Interview process
During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.
In office perks
- Healthy breakfast, lunches and snacks
- Monthly team connects
- On-site Barista
Perks for South African based employees
- Medical aid subsidy
- Group Risk Insurance
- Generous paid annual leave
- Birthday leave
- Learning and Development opportunities
- Mentorship programme
- Quarterly team building
- Community initiatives
- Access to cutting edge technology - Ozow Tech Stack
Our Employee Value Proposition
Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.
Compliance
As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.
Ready to be exceptional? Apply now!
Keen to know more?
Interested in joining our rocket ship?
To find out more about life at Ozow, head over to our Careers Page here!
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What We Do
Ozow is the future of payment as we know it. An oh-so (or Ozow) easy, automated and ultra-secure EFT solution that helps customers pay in just a few seconds, merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS). Through Ozow’s precise and secure system (that reduces the risk of charge-backs), merchants get real-time payments with instant transaction notifications and automated bank reconciliations. As no card is required for payment, their products are also more widely available, resulting in less abandoned carts, increased sales and more happy customers. Furthermore, merchants enjoy transaction fees as low as 1,5%, with no monthly costs, setup fees, or minimum charges, enabling them to save their money. As an added bonus, merchants processing up to R1m per month can use Ozow for free in their first year, no strings attached. Ozow is committed to financial inclusion on a continent where many people are disenfranchised by a lack of payments options. Furthermore, Ozow is committed to making it affordable for smaller businesses to take their trade to a wider audience, and to ensure that if traditional payment methods are unavailable, merchants don’t suffer. To date, Ozow has processed over a billion transactions, and has processed a combined value exceeding R5 billion. Ozow is bringing commerce to a wider audience, promoting financial inclusion and innovating for our customers. Paying with us is Ozow easy, Ozow fast and Ozow trusted
