Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
This position acts and operates as the interface between Mondelez and Metcash to ensure safe, efficient and on time replenishment are carried out. This role will focus on customer collaboration and is accountable for delivering enhanced service by driving the implementation of Customer Supply Chain improvement initiatives and building deep relationships with our Customer Metcash.
How you will contribute
You will:
- Execute orders against the sales/demand plan to maximise the service level of products to Metcash DC's, within strict supply chain efficiency constraints to minimize total cost to serve.
- Create a 12-week aligned Operational Plan into the Metcash network to identify and drive process improvements to ensure Service and Productivity Key Performance Indicator targets deliver profitable service.
- Manage daily customer Communications to Metcash fostering effective collaboration and by driving proactive issue resolution.
- Provide daily and weekly reporting on key performance indicators (KPIs) such as DIFOD (Delivered In Full and On Time), OBSL (Outbound Service Level), and inventory levels. Drive Root Cause Analyses (RCAs) and implement corrective actions as needed.
- Ensure demand plans for Metcash are reconciled and aligned through the Collaboration process by providing order visibility and ensuring order plans reflect all aspects of expected inventory and enabling decision making from internal and external stakeholders.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Supply chain experience and/or Sales experience
- Experience in FMCG/CPG environment, preferably food or other fast moving, dynamic industry where shelf life is a constraint
- Strong communication skills
- Time management, prioritisation, and planning
- Able to influence cross-functional teams
Education / Certifications:
- A business or supply chain degree is an advantage
Job specific requirements:
- 1 to 3 years of relevant experience in supply chain or sales
- Experience in the fast-moving consumer goods industry will be well regarded
- Advanced proficiency in Microsoft Excel
- Exposure to SAP is an advantage
More about the role & Work schedule
- This is a 12-month fixed term contract with us.
- Full time role working 38 hours per week, based between our NSW's Sate office - Norwest and Metcash Head Office - Macquarie Park, flexible working o ptions available
No Relocation support available
Business Unit Summary
At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.
We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.
In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term)
Customer Collaboration (CLD)
Customer Service & Logistics
Top Skills
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.
Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.
Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:
• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time