Insurer Relations Manager

Posted 4 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
Insurance
The Role
Manage insurer relationships and coordinate insurance product customization, risk analysis, renewals, claims settlement, pipeline reporting, and regulatory compliance. Serve as the primary contact among insurance companies, internal sales teams, and distribution partners. Identify cross-selling and upselling opportunities, negotiate commercial terms and SLAs, evaluate product performance, and ensure products and distribution activities comply with IRDAI guidelines.
Summary Generated by Built In

Role Overview - This role will be the custodian of insurer relationships, ensuring that partner requirements are translated into customized product propositions, service delivery is flawless, and compliance standards are rigorously maintained.


Key Responsibilities

1. Product Proposition & Customization

  • Tailored Solutions: Collaborate closely with insurance providers to design and customize life, health, and general insurance products based on the specific needs of Riskcovry’s distribution partners.

  • Advisory & Risk Analysis: Conduct detailed risk analyses and market benchmarking to recommend the most optimal insurance solutions for client portfolios.

  • Portfolio Expansion: Proactively identify opportunities to up-sell and cross-sell additional or higher-value insurance products to existing client and partner portfolios.

2. Partner & Client Servicing

  • Single Point of Contact: Serve as the dedicated SPOC for managing relationships between insurance companies, internal sales teams, and distribution partners.

  • End-to-End Coordination: Oversee the operational lifecycle of insurance products, including smooth renewal processing and coordinating end-to-end claims settlement.

3. Pipeline Management & Compliance

  • Reporting: Maintain accurate, real-time data on sales pipelines, product performance, and partner engagement metrics.

  • Regulatory Compliance: Ensure all product structuring, communication, and distribution activities strictly adhere to industry regulatory guidelines (IRDAI) and internal compliance frameworks



Requirements
  • Education: Bachelor’s degree in Business, Finance, Insurance, or a related field. An MBA or PGDM is highly preferred.
  • Experience: 2 to 4 years of core experience in product management, underwriting, or relationship management roles within insurance companies or insurance brokers.
  • Preferred experience in managing Bancassurance and Affinity partnerships.
Technical & Soft Skills

  • Insurance Domain Expertise: Deep understanding of underwriting principles, policy structures, and claims processes across Life, Health, or General Insurance.
  • Negotiation & Influence: Proven ability to negotiate commercial terms, service level agreements (SLAs), and product features with senior stakeholders at insurance companies.
  • Analytical Thinking: Strong problem-solving abilities with data-driven mindset to analyze risk, evaluate product performance, and spot market opportunities.
  • Communication: Exceptional verbal and written communication skills to articulate complex insurance concepts clearly to both technical partners and non-insurance sales teams


Skills Required

  • Bachelor's degree in Business, Finance, Insurance, or a related field
  • MBA or PGDM
  • 2 to 4 years of core experience in product management, underwriting, or relationship management within insurance companies or insurance brokers
  • Experience managing Bancassurance and Affinity partnerships
  • Deep understanding of underwriting principles, policy structures, and claims processes across Life, Health, or General Insurance
  • Ability to negotiate commercial terms, service level agreements, and product features with senior insurance-company stakeholders
  • Strong analytical and problem-solving abilities with a data-driven approach
  • Exceptional verbal and written communication skills
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The Company
Mumbai, Maharashtra
128 Employees
Year Founded: 2018

What We Do

Why does Insurance have to be always sold, and never bought? Is that age-old concept still valid in the 21st century, especially now in the covid era? What if insurance distribution be made as simple as accepting digital payments for any business? How far can we re-imagine insurance distribution with a smart application of technology and intermediary license? What does the democratization of Insurance mean? We are trying to find answers to these questions. We are building a 'financial infrastructure' stack for insurance distribution in India. As an "Insurance-in-a-Box"​ for any company, we enable any insurance product from any insurer across any customer engagement channel, holistically and seamlessly. Our customers range from mainstream distributors like Banks, NBFCs, Brokers, etc., to alternative players who are new to insurance distribution like retail, payment networks, BCs, digital, telecom, fintech, tech startups, etc. For such alternative distribution partners, we not only help you to start your digital distribution journeys but work with you as your partners to accelerate your insurance distribution growth. Watch this 70-second video to know what we do: https://youtu.be/JWN3AGxNO1A Get in touch with us at [email protected], we look forward to hearing from you!

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