Insurance Sales Manager

The Insurance Sales Manager will provide direct management, guidance and leadership to Entrepreneurial Agents (EA) and their support staff while fostering a team environment and a high level of client satisfaction. This position will be based out of our Wilmington, DE office but is eligible for hybrid work. They will be required to travel across our eastern footprint on a weekly basis.

To the qualified candidate, we offer:

• A competitive salary, dependent on experience

• Bonus + Annual Merit Increase Eligibility

• 8 Paid Company Holidays

• Nearly 4 weeks of Paid Time Off

• 401(k) plan with company match up to 7%

• Medical, Dental, Vision & Prescription Coverage

• Tuition reimbursement

• Complimentary AAA Membership

• FREE Life Insurance

The primary duties of the Insurance Sales Manager Include:

• Lead team of Entrepreneurial Insurance Agents/contractors and administrative staff, including oversight of new agent onboarding, professional development, and ongoing productivity review and coaching.

• Plan and implement strategies to direct insurance sales to meet or exceed organizational sales goals and objectives.

• Develop and maintain a strong pipeline of EA candidates within assigned markets.

• Execution of training and carrier access with operations partners.

• Prospecting/Networking/Marketing skill development.

• Develop and implement sales plans for assigned market(s) to increase revenue growth.

• Utilize data and analytics to provide monthly reports on the department’s sales production versus plan.

• Engage with senior leadership to understand critical business objectives and challenges.

• Manage carrier relationships in the assigned markets.

• Knowledgeable of competitor changes in market of both carriers and agencies to allow EA channel to quickly respond and capitalize on opportunities.

• Monitor individual performance results and develop and implement quality assessment tools and metrics of EA’s.

• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree or equivalent required. Combination of education and experience may be considered.

• Minimum of 7 years of experience working in the Property and Casualty insurance sales field required.

• Minimum of 3 years of supervisory experience required.

• Active Property/Casualty and Life/Health License in resident state required.

Knowledge Skills and Abilities:

• An in-depth knowledge of all personal lines insurance sales objectives, philosophies, and requirements/regulations.

• Ability to lead and coach individuals to meet goals and objectives.

• Familiarity with sales tools and technologies (e.g. CRM, Epic, Salesforce).

• Strong financial acumen and understanding of metrics, budgeting and forecasting.

• Excellent oral and written communication skills.

• Excellent project management and training skills.

• Desktop computing skills including use of standard business application software (e.g. Microsoft Word, Excel, Power Point, etc.)

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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