Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Great American’s Professional Liability Division offers non-medical service providers protection from claims alleging an act, error or omissions. The Division recognizes every industry has its own unique needs and develops customized coverage solutions for specific professional liability exposures.
The Professional Liability Division is looking for an Insurance Operations Specialist to join their team. This position is fully remote in the United States.
Essential Job Functions and Responsibilities
Responsible for performing and coordinating day-to-day policy administration tasks:
Performs a variety of policy administration tasks in support of the business.
Prioritizes daily workload and coordinates assignments in a manner to ensure accurate and timely completion.
Reviews completed assignments.
Provides training and technical advice to similar positions.
Ensures accuracy, timeliness, quality of work, and recommends improvements to processes and procedures.
Utilizes computerized systems for research, tracking, information gathering, and/or troubleshooting (i.e., Microsoft Teams, Outlook, Excel/Word, legacy systems, internal systems, third party vendor delivered systems, etc.).
Shares and/or conveys complex information via telephone, e-mail, fax, regular mail, or in person to underwriters, agents, brokers, reinsurers, and/or insureds, maintaining a professional demeanor in all situations.
Participates in other departmental processes/projects, such as changes/enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies/practices.
Acts as a liaison with other departments and facilitates interdepartmental communication.
Demonstrates advanced knowledge of department policies and procedures and utilizes in-depth understanding of the business (including products, coverage, etc.) and organization.
Ensures compliance with company and regulatory guidelines.
As appropriate for line of business, may approve new business, renewal business and/or endorsements based on a defined set of instructions/guidelines.
Performs other duties as assigned.
Job Requirements
Associate degree or equivalent. Business, Finance, Liberal Arts, or related discipline.
Generally, 5 or more years of related experience. Experience in the insurance industry preferred.
Excellent interpersonal and communication skills.
Business Unit:
Professional Liability
Salary Range:
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- Associate degree or equivalent (Business, Finance, Liberal Arts, or related discipline)
- Generally, 5 or more years of related experience
- Experience in the insurance industry
- Excellent interpersonal and communication skills
- Proficiency with Microsoft Teams, Outlook, Excel, and Word
- Authorized to work in the United States without the need for sponsorship
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
Great American Insurance Group Insights
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
