Insurance Lead

Te Tākinatanga - Our Story 
 

At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading the energy transition to how we power Aotearoa and care for our people and communities.

We’re a power, broadband, and mobile company, but we’re also investing boldly in renewable energy and smarter, more connected ways of working (mahi). Our ambition is simple: to leave Aotearoa better than we found it.

Guided by our tikanga, we’re a team who care deeply about the work we do, how we support one another, and the impact we have. Simply put, we touch lives to make life better.

As Contact continues to grow and evolve, so does the importance of how we manage and protect our assets, investments, people and operations. Insurance plays a critical role in helping us navigate risk, support major projects, and make confident decisions across the business.

This is a rare opportunity to step into a highly specialised role with broad enterprise influence. You'll work across some of New Zealand's most significant infrastructure and renewable generation assets, helping ensure Contact remains resilient, future-focused, and well positioned for what comes next.

Te Whiwhinga mahi | The Opportunity 

This is a senior technical leadership role within our Finance function, responsible for leading Contact’s insurance programme and bringing insurance expertise into business decisions across the enterprise.

You'll be the trusted advisor on insurance risk, coverage design, policy renewals, claims management, and risk transfer strategies, while building strong partnerships with business leaders, insurers, brokers, and external stakeholders.

In this role, you will:

• Lead Contact’s enterprise-wide insurance programme, ensuring coverage remains fit for purpose across a diverse portfolio of assets, projects and operations
• Partner closely with senior leaders, project teams and initiative owners to embed insurance thinking early and support informed commercial decisions
• Manage relationships with insurers and brokers, leading negotiations, renewals and claims processes to achieve strong outcomes for the business
• Provide expert advice on insurance risk, policy design, contract clauses and risk transfer mechanisms across a wide range of enterprise initiatives
• Influence strategic projects and investment decisions by bringing a risk-aware lens to emerging opportunities and challenges
• Contribute to Board, Committee and leadership reporting, helping maintain confidence in Contact’s governance and risk management practices
• Shape and continually improve insurance frameworks, methodologies and technical standards aligned with industry best practice

Ko wai koe | About You   

You’ll bring deep insurance expertise and the confidence to operate independently in a role where you're recognised as the subject matter expert. Just as importantly, you'll enjoy building relationships, navigating complexity, and partnering with people across a large and diverse organisation.

You’re likely to bring:

• Significant experience leading complex corporate insurance programmes within a large organisation
• Strong knowledge across insurance policy design, renewals, claims management and enterprise risk practices
• Experience working with brokers, insurers and senior stakeholders to influence outcomes and manage competing priorities
• Commercial judgement and strategic thinking, with the ability to connect insurance decisions to broader business objectives
• Confidence operating in complex environments where ambiguity, change and competing demands are a natural part of the role
• The ability to challenge constructively, ask the right questions and provide trusted advice to senior decision makers
• Strong communication skills, including experience preparing high-quality papers, recommendations and reporting for executive audiences
• A collaborative approach and a genuine willingness to partner with teams across different disciplines and locations

Experience within infrastructure, utilities, energy, telecommunications or other asset-intensive industries would be valuable, but we’re ultimately focused on finding someone with the right insurance expertise, leadership capability and commercial mindset.

Additional Information 

Join a team that values expertise, backs its people, and believes the best outcomes come from working together.

We support flexible working where it works for the individual, the team and the business. Our main hubs are in Wellington, Auckland and Tauranga, and this role is best suited to someone who can work flexibly from one of these locations to enable strong in person connection and collaboration. While we do have smaller sites across other centres of Aotearoa, proximity to a main hub is important for this role.

Contact is not a place you’ll stagnate. We’re growing, evolving, and investing in our people. We also offer a bunch of other perks like free health insurance cover, boosted KiwiSaver, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, twice yearly payments towards our products if you’re a Contact customer, and more!

Applications close on Friday 31st July. But just like peak demand, great talent surges early, so if this role sparks your interest, power up your application now!
We love a good story at Contact, it’s what keeps our energy flowing! If you’ve got one that connects with this role, send it our way.

Here at Contact Energy (Te Mata Hiko), we know our strength lies in developing a sense of belonging - one that helps us attract and retain people with a broad range of perspectives and experiences.

We’re committed to creating a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Our goal is to reflect the diversity of our customers and communities to help build a better Aotearoa New Zealand.

We have a rich community of talented people that we support to thrive at Contact.

Our inclusive hiring process is designed to embrace the diversity of Aotearoa New Zealand, ensuring a wide range of perspectives are included in our decision-making and helping reduce bias along the way.

The wellbeing of our kaimahi is super important to us.

We use employee insights to offer a range of initiatives and resources to support physical, mental, financial and emotional wellbeing – including flexible working arrangements, employee network groups and a market-leading parental leave policy.

At Te Mata Hiko, we want everyone to thrive. We welcome applicants far and wide - of every age, stage, background, and pride. Join us and be part of a team that values your passion and attitude just as much as your experience and skills.

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Te Mata Hiko (Contact Energy) does not accept any CVs received from recruitment agencies where a formal engagement has not been confirmed and agreed to with our Talent team. In the event that unsolicited CVs are submitted by recruitment agencies, Te Mata Hiko (Contact Energy) reserves the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers.