Group Insurance Case Coordinator

What it’s like to be a Northbridge Group Insurance Case Coordinator

This role is key member of the Group Insurance MGA team, Vertis Insurance. This role will help contribute to the growth of the Group Insurance business. The successful incumbent will provide centralized sales support to our MGA team and help increase production and promote carrier parent products through proactive and reactive sales objectives. In this role, the insurance coordinator will work closely with the Group Insurance Specialists by responding to requests and providing strong administrative support to advisors on sales cases, and connecting advisors to carrier partner resources, tools, and assisting with the education to enhance the advisors' success.

We want your talent

If you are great at:

• Developing and maintaining relationships with key advisors, and brokers by providing exceptional customer service and support for them
• Supporting in reviewing requests for proposals (Group) prior to sending to Group carrier partners
• Providing illustration requests (group insurance) utilizing insurance carrier software
• Focusing on ensuring service level to advisors are maintained; key emphasis on building rapport and relationships to ensure strong long-term relationships by providing high level of support to advisors
• Assisting with the handling of the day-to-day servicing and inquiries and will require quick response times  to Advisors

If you have:

• Post-secondary education and/or equivalent on the job experience
• Life and A&S license
• Must have experience in group insurance
• Minimum 2+ years' experience in the insurance industry and insurance knowledge
• Proficiency in Microsoft Office Suite

We really mean it when we say we put you first. Here are a few ways how:

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

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Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.