The primary purpose of this job is to track flood, hazard, and wind insurance coverage on loans secured by real and personal property in accordance with federal regulations and Trustmark policies and to track collateral document ticklers on Retail Bank loans according to state and federal laws.
Responsibilities- Track flood insurance coverage on Retail Bank loans secured by real property and located in a special flood hazard area in accordance with Federal Emergency Management Agency (FEMA) guidelines.
- Track hazard and wind insurance coverage on Retail Bank loans secured by real and personal property according to internal bank policy.
- Track collateral ticklers for multiple states in accordance to state and federal laws and bank policies.
- Force place flood insurance coverage in compliance with federal guidelines through a third party vendor.
- Force place hazard insurance coverage according to internal bank policies through a third party vendor.
- Review and file finance company contracts; prepare UCC3 continuation forms.
- Utilize compliance, government laws and regulations, and internal policies to load and maintain ticklers for multiple states.
- Assist internal and external customers with account inquiries pertaining to collateral documents and flood, hazard, and wind insurance coverage.
- Perform additional duties as assigned.
- High school education and at least four to five years of experience working with insurance coverage processes and policies for hazard, wind or flood insurance
- Previous bank experience related to collateral document knowledge procedures
- Experience resulting in intermediate skills associated with the following computer software system: Word and Excel
- Extensive knowledge of flood insurance regulatory requirements related to retail bank real estate & SBA loans
- Fundamental knowledge of insurance practices related to hazard & wind insurance coverage for retail bank loans
- Strong knowledge of financial services with a focus on loan/insurance products, data systems, and insurance processes
- Loan documentation knowledge for use when determining required flood coverage amounts (Ex. appraisals, final titles)
- Firm computer skills (Word and Excel Test Required)
- Ability to manage multiple tasks with little or no supervision
- Ability to work independently or with a team to accomplish work requirements
- Excellent customer service skills
- Excellent communication skills
- Proficient ability to research and analyze loan and insurance information to ensure compliance with federal regulations
- Must be detail oriented and organized
Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Skills Required
- High school education
- At least four to five years of experience working with hazard, wind, or flood insurance coverage processes and policies
- Previous bank experience related to collateral document knowledge and procedures
- Intermediate proficiency with Microsoft Word and Microsoft Excel
- Extensive knowledge of flood insurance regulatory requirements for retail bank real estate and SBA loans
- Fundamental knowledge of hazard and wind insurance practices for retail bank loans
- Strong knowledge of financial services, loan and insurance products, data systems, and insurance processes
- Loan documentation knowledge, including appraisals and final titles, for determining required flood coverage amounts
- Successful completion of a Word and Excel test
- Ability to manage multiple tasks with little or no supervision
- Ability to work independently or as part of a team
- Excellent customer service skills
- Excellent communication skills
- Ability to research and analyze loan and insurance information for regulatory compliance
- Strong attention to detail and organizational skills
Trustmark Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustmark Bank and has not been reviewed or approved by Trustmark Bank.
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Retirement Support — Offerings include a 401(k) with company match and an employee stock purchase plan, supporting long‑term savings and retirement readiness.
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Leave & Time Off Breadth — Paid vacation, sick leave, and defined holidays provide predictable time away and help balance work and life.
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Wellbeing & Lifestyle Benefits — Banking perks, tuition reimbursement, and structured training and development add non‑cash value beyond base pay.
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Trustmark is a financial services company providing banking and financial solutions through offices in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. Equal Housing Lender | Member FDIC Privacy Policy: www.trustmark.com/privacy.html
