The Role
Design and develop SCORM-compliant eLearning and microlearning content. Collaborate with SMEs and stakeholders to maintain tone and style, apply instructional design methodologies (SAM/ADDIE), use authoring and screen-capture tools, manage project lifecycle, translate technical designs into learner-friendly materials, and participate in Agile meetings while reporting progress to product owners.
Summary Generated by Built In
Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice, which supports long-term opportunities with some of Blink’s largest client partners.
Location: Onsite - 5 days/week, Berkeley Heights, NJ or Alpharetta, GA
Duration: 1-year contract
What you'll be doing:
- Support strategy for planning, creation, and deployment of content.
- Effectively communicate and collaborate with other content creators, SMEs, and stakeholders to ensure a unified tone, style, and voice across all content.
- Create, revise/maintain eLearning and Microlearning materials.
- Work with project team to design and develop SCORM compliant eLearning courses.
- Apply product-specific knowledge, using skills in graphic design, instructional design, writing, and editing.
- Manage all aspects of the development and project lifecycle.
- Analyze and translate technical and functional designs into user-friendly client learning material.
- Master the department selected style guides and department procedures.
- Identify requirements, scope, and estimation of work.
- Determine timeline and reporting progress to project sponsor. (Product Manager/Product Owner)
- Utilize online resources. (e.g., applications, databases, and test environments)
- Transform complex, unorganized, or unstructured data into usable information.
- Manage every aspect of the daily work associated with a project.
- Create final content for client-facing training and documentation.
- Outline proposed deliverables or indicate where existing deliverables will change.
- Ability to interact with various levels of an organization.
What we are looking for:
- Minimum of two-three years of experience with eLearning development tools including Articulate 360 (alternatives include Adobe Captivate, Easygenerator, Elucidat, or DominKnow), Camtasia, and Captivate).
- Minimum of two-three years of experience using instructional design methodology, such as Successive Approximate Model (SAM) or Analyze, Design, Develop, Implement, and Evaluate (ADDIE).
- Ability to demonstrate content analysis, modeling, design, and structured writing in eLearnings versus technical documentation, user manuals, or user guides.
- Experience with screen capture and screen editing tools for importing into other sources such as Snippet or Snagit.
- Strong verbal and written communication skills.
- Ability to participate in Agile meetings and translate initiatives to training impacts and requirements.
- Minimum of two-three years of experience with cognitive adult learning theories.
- Experience with Learning Management Systems, specifically Cornerstone.
- Related banking industry experience in platforms, banking applications, payments, or online financial solutions.
- Bachelor's degree in Instructional Design, Technical Communications, Professional Writing, English, or Journalism preferred.
- Equivalent work experience or instructional design certification may be substituted for degree.
What would be great to have:
Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
Skills Required
- 2-3 years experience with eLearning development tools (Articulate 360, Adobe Captivate, Easygenerator, Elucidat, DominKnow, Camtasia)
- Experience developing SCORM-compliant eLearning courses
- 2-3 years using instructional design methodology (SAM or ADDIE)
- Ability to demonstrate content analysis, modeling, design, and structured writing for eLearning
- Experience with screen capture and screen editing tools (Snippet, Snagit)
- Strong verbal and written communication skills
- Ability to participate in Agile meetings and translate initiatives to training impacts and requirements
- Ability to manage all aspects of development and project lifecycle
- Experience with cognitive adult learning theories
- Experience with Learning Management Systems, specifically Cornerstone
- Related banking industry experience (platforms, payments, online financial solutions)
- Bachelor's degree in Instructional Design, Technical Communications, Professional Writing, English, or Journalism (or equivalent experience/certification)
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The Company
What We Do
Blink UX is a global product design consulting firm creating products and experiences people use, love, and remember. Blink has over two decades of experience in UX research, strategy, and design, partnering with innovative industry leaders, including Amazon, JPMorgan Chase, Google, Meta, The New York Times, and NASA.
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