Instructional Designer

Posted 10 Days Ago
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Hiring Remotely in Warwick, Warwickshire, England
In-Office or Remote
Mid level
Automotive • Software • Analytics
The Role
The Instructional Designer creates effective learning experiences by developing instructional materials, conducting needs analyses, integrating technology, and evaluating program effectiveness while collaborating with stakeholders.
Summary Generated by Built In
Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

An Instructional Designer plays a pivotal role in shaping educational experiences by designing, developing, and evaluating instructional materials and programs. This professional blends creativity with educational theory and technological expertise to create effective and engaging learning environments, whether for traditional classrooms, corporate training, or online platforms. The Instructional Designer partners with subject matter experts, stakeholders, and learners to ensure content meets organizational objectives and adapts to diverse learning styles.

Key Responsibilities

  • Needs Analysis: Collaborate with stakeholders and subject matter experts to identify learning gaps and assess instructional requirements within the organization.
  • Curriculum Design: Develop instructional content, learning activities, and assessment tools grounded in evidence-based pedagogical strategies and aligned with learning objectives.
  • Content Development: Produce a variety of instructional materials, including e-learning modules, instructor-led training guides, multimedia presentations, simulations, and job aids.
  • Technology Integration: Leverage learning management systems (LMS) and emerging educational technologies to deliver, track, and evaluate learning programs.
  • Storyboarding and Scripting: Create detailed course outlines, scripts, and storyboards for multimedia and interactive learning experiences.
  • Evaluation and Assessment: Design formative and summative evaluation tools to measure learner performance, program effectiveness, and return on investment (ROI).
  • Continuous Improvement: Analyze feedback from learners and stakeholders, using analytics and evaluation results to update and enhance instructional materials.
  • Project Management: Plan, schedule, and manage instructional design projects, ensuring deliverables are completed on time and within budget.
  • Collaboration and Consultation: Work closely with faculty, trainers, or business leaders to guide the adoption of best practices in instructional design and to provide training and support for new technologies and methodologies.
  • Quality Assurance: Review and edit developed content for clarity, consistency, accessibility, and alignment with organizational standards and regulatory requirements.

Qualifications

Required Qualifications

  • Education: Bachelor’s degree in Instructional Design, Education, Educational Technology, Curriculum Development, or a related field. A master’s degree is preferred.
  • Experience: Minimum of 2-5 years of experience in instructional design, curriculum development, or related roles, preferably in a corporate, academic, or non-profit setting.
  • Technical Skills: Proficiency with authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, or similar software. Familiarity with learning management systems (e.g., Moodle, Canvas, Blackboard) and multimedia production tools.
  • Analytical Abilities: Ability to conduct needs analyses, interpret learning analytics, and employ data-driven approaches to instructional improvement.
  • Communication Skills: Exceptional written and verbal communication skills, with the capacity to present complex information clearly and concisely to diverse audiences.
  • Project Management: Strong organizational, time management, and multitasking abilities.
  • Creativity and Innovation: A flair for developing engaging and innovative instructional materials tailored to different learning modalities and preferences.
  • Adaptability: Willingness to continuously learn and adapt to new educational technologies, methodologies, and changing organizational needs.

Preferred Qualifications

  • Master’s degree in Instructional Design, Education, or related discipline.
  • Experience in developing e-learning content, blended learning programs, and asynchronous instruction.
  • Knowledge of accessibility standards (e.g., WCAG), universal design for learning (UDL), and inclusive teaching practices.
  • Certification in project management or instructional design (e.g., PMP, CPLP, ATD).
  • Experience with gamification, mobile learning, or simulation-based learning.

Core Competencies

  • Learner-Centered Mindset: Focus on the needs, motivations, and success of learners in all instructional design decisions.
  • Interpersonal Skills: Ability to build partnerships, facilitate collaboration, and work effectively in cross-functional teams.
  • Attention to Detail: Commitment to precision and accuracy in instructional content.
  • Problem Solving: Demonstrated ability to address instructional challenges creatively and proactively.
  • Ethical Practice: Adherence to ethical standards and respect for intellectual property, privacy, and inclusivity.

Working Conditions

  • Hybrid or remote work environment options may be available, depending on the organization’s needs.
  • Flexible scheduling to accommodate project deadlines and collaboration across time zones.
  • Occasional travel for meetings, training, or professional development.
  • Engagement with diverse learners and stakeholders from various cultural and educational backgrounds.

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market. To learn more about MSXI, please visit https://careers.msxi.com.

Our talented employees are helping us to exceed our ambitious growth plans year on year, so if you think you have what it takes to make MSXI the partner of choice, apply now.

 If you are interested in this job opportunity, please apply on https://careers.msxi.com/, where you can learn more about us.

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR)

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

Top Skills

Adobe Captivate
Articulate Storyline
Blackboard
Camtasia
Canvas
Moodle
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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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