Instructional Designer

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

We are seeking a skilled Instructional Designer to create engaging learning and practice experiences for our employees. The primary objective is to facilitate the acquisition of knowledge, skills, and competencies in an effective and captivating manner.

The Instructional Designer is responsible for creating training materials and education courses for plant professionals. Their duties include consulting with SMEs to determine the efficacy of their course designs, transferring courses into online formats and creating course manuals for instructors/trainers to use for future/ongoing training.

The Instructional Designer is responsible for the timely, accurate and efficient creation and management of documents. They control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by technical teams, projects, or departments.

The primary purpose of this role is to support the document and knowledge capture & control across the NA Supply Chain.

Major/Key Accountabilities:

• Implement & maintain a knowledge management approach for multiple different document workstreams at varying levels (e.g. plant, regionally, nationally)

• Define and document learning objectives.
• Conduct research and collaborate with SMEs.
• Create instructional material: courses, curriculum, student guides or training manuals.
• Design content to optimize learning.
• Generate the layout of the learning supports.
• Create visual, audio, and interactive learning tools.
• Create written and practical assessments.
• Define document types, owners, file structure, and responsibilities.
• Ensure all team members have access to necessary documentation.
• Ensure version control and sign-off of documents & drawings, especially with a focus on Safety & Engineering & Plant
• Manage document/material flow across UKI digital within Supply Chain
• Prepare regular reporting & reviews of documentation status.
• Support & assist in creation of documentations.
• Ensure information captured & updated, check for accuracy, review and edit files.

Qualifications:

Essential:

• Proficiency with training development tools

Desirable:

• Technical qualifications (IT, Systems, Engineering design)
• Project management experience

Experience:

Essential

• Proven working experience in instructional design and with instructional technology in Higher Education.
• Excellent knowledge of learning theories and instructional design models.
• Create, write and/or curate course content. 
• Creating engaging learning activities and compelling course content.
• Previous experience in reviewing technical documentation.
•  Previous experience in as a Document Controller or in a similar role. 
• Familiar with project & change management.
• Experience in various document management systems such as SharePoint. 
• Program & Project level documentation experience.
• Previous experience with technical writing. 

Desirable

• Experience within CHEP/Brambles
• Experience in an engineering design office 

Skills & Knowledge:

• Stakeholder management skills.
• Flexible and adaptable; able to work in ambiguous situations.
• Excellent written/verbal and ability to communicate with to both technical and non-technical people.
• Excellent organizational skills, specifically regarding data.
• Hands-on experience with MS Suite (Office & Excel).
• Familiar with & Knowledge of various Electronic Document Management Systems (EDMS).
• Familiarity with project management & change management. 
• Attention to detail.

Preferred Education

Bachelors

Preferred Level of Work Experience

5 - 7 years

Remote Type

Fully Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].