POSITION PURPOSE:
USOSM is seeking a creative and collaborative Instructional Designer to join our Learning & Development Team. This hybrid role offers a unique opportunity to function as both a consultant to the business and a hands-on developer of learning solutions (eLearning courses, Onboarding Guides, job aids, a Podcast, and Programs) that drive organizational performance and support professional growth across the organization. The role also acts as the learning management system (LMS) administrator.
Must have a portfolio of work with eLearning samples.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Manages the curriculum development life cycle from identification of requirements, design and development to implementation and evaluation.
- Designs learning solutions, using Articulate, Camtasia, and other software, and develops learning in the form of eLearning, job aids, programs, and creates supporting material/media (audio, video, simulations, role plays, games, etc.)
- Ability to gain buy in from SMEs, through drafting, storyboarding, and training.
- Develops learning content to ensure a consistent training experience that directly improves the employee experience.
- Partners with Subject Matter Experts and delivers solutions to all levels of the organization.
- Devises modes of assessment, such as tests or quizzes, to measure the effectiveness of each course.
- Develops appropriate post evaluation techniques to measure impact success of all training curriculum developed.
- Leverages strong project management skills with the ability to manage multiple projects to ensure the attainment of project deliverables and timelines.
- Manages and maintains content and programs within a learning management system and vendor learning portals.
- Consult, analyze, and develop highly engaging and interactive learning solutions.
- Performs other duties as assigned.
minimum qualifications
Basic Knowledge & Competencies:
- Knowledge of adult learning principles, facilitation, and learner-centered activities
- Proficiency with Articulate, Camtasia, and multimedia design. Knowledge of learning management systems and virtual learning platforms i.e., Teams, Zoom.
- Proficiency with Microsoft Excel, PowerPoint, and Network Drives: OneDrive, SharePoint.
- Superior consulting, and communication skills. Ability to establish relationships with diverse customers, including business owners.
- Experience designing, developing, and delivering emerging learning solutions including gamification, video, micro-learning, and simulations (preferred)
- Ability to write effective copy, instructional text, audio, and video scripts.
- Highly adaptable in ambiguous environments and situations
- Excellent Customer Service and multi-tasking skills
- Outstanding communication skills
Previous Experience/Education:
- Bachelor’s degree, preferably in Instructional Design or Training Development.
- Proficient in multiple learning technologies – e.g., Captivate, Articulate.
- 8+ years of current experience in adult learning with an instructional design background strongly preferred.
PHYSICAL REQUIREMENTS
- Working conditions are normal for an office environment.
- Frequent use of hands to manipulate the keyboard, telephone, files, and other equipment.
- Ability to lift up to ten (10) pounds.
Skills Required
- Portfolio containing eLearning samples
- Knowledge of adult learning principles, facilitation, and learner-centered activities
- Proficiency with Articulate, Camtasia, and multimedia design
- Knowledge of learning management systems and virtual learning platforms such as Microsoft Teams and Zoom
- Proficiency with Microsoft Excel and PowerPoint
- Proficiency with OneDrive and SharePoint network drives
- Superior consulting and communication skills
- Ability to establish relationships with diverse customers and business owners
- Experience with gamification, video, micro-learning, and simulations
- Ability to write instructional text, audio scripts, and video scripts
- Adaptability in ambiguous environments and situations
- Excellent customer service and multitasking skills
- Outstanding communication skills
- Bachelor’s degree, preferably in Instructional Design or Training Development
- Proficiency in multiple learning technologies, such as Captivate and Articulate
- Eight or more years of current adult learning experience with an instructional design background
What We Do
U.S. Oral Surgery Management (USOSM) is a specialty management services organization that partners with premier oral and maxillofacial surgeons throughout the United States. The company provides comprehensive operational, financial, marketing, and administrative support services designed to improve clinical and financial performance. By applying best practices and reinvesting resources, USOSM helps its partner practices achieve sustainable and profitable growth while preserving their clinical autonomy.
