Instructional Designer

About Us 

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4.1 million homes and businesses and operating more than 145,000 miles of transmission and distribution lines in Texas.

Summary

The Instructional Designer is responsible for supporting our Talent Development team in designing, developing, and implementing learning solutions that enhance employee performance and support business objectives. This role leverages instructional design expertise and learning technologies to assess performance needs, create engaging learning experiences, and optimize the organization's learning ecosystem.

Key Role & Responsibilities

Directly or through others, the incumbent:

Design and develop training and process solutions using Human Performance, Adult Learning, and ADDIE methodologies. Other responsibilities include:

• Conducts training needs analysis and partners with business stakeholders to identify performance gaps and recommend learning solutions.

• Designs, develops, delivers and maintains instructor-led, virtual, e-learning and web-based learning materials using adult learning principles. 

• Creates training materials, facilitator guides, participant materials, job aids, videos, process documentation, and performance support tools.

• Administers, maintains, and enhances SharePoint sites across the organization.

• Evaluates learning effectiveness and continuously improve content based on feedback and business results.

• Completes basic administrative activities within a learning management system. 

Education, Experience, & Skill Requirements

· 4 years of recent experience designing and delivering Learning Development solutions. 

· Formal certifications in instructional design, learning technology, education, communications, or related field preferred.

· Entry level experience working in Learning Management Systems. 

· Experience creating and maintaining SharePoint sites is preferred.

· Proficiency with eLearning and multimedia development tools, including Articulate 360 (Storyline, Rise), Camtasia, SnagIt, Adobe Creative Cloud, and related technologies.

· Strong working knowledge of Microsoft 365 collaboration tools, including SharePoint and OneDrive.

· Knowledge of adult learning principles, instructional design methodologies, learning evaluation, and performance consulting practices.

· Entry level experience translating business needs into effective learning and performance solutions.

· Solid project management, organization, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

· Excellent verbal, written, , and stakeholder communication skills.

· Demonstrated initiative, accountability, customer focus, and commitment to continuous improvement.

· Follows current trends in learning solutions, including Artificial Intelligence and new design technologies. 

Measures of Success

• Designs and delivers effective and engaging learning solutions that improve employee capability and business performance.

• Manages assigned projects to meet quality, timeline, and stakeholder expectations. 

• Maintains user-friendly SharePoint environments and supports content modernization efforts. 

• Provides effective administration and support for learning technologies and systems. 

• Builds strong stakeholder relationships through responsive, customer-focused service. 

• Uses data and feedback to drive continuous improvement in learning and knowledge management solutions. 

• Demonstrates ownership, adaptability, and proactive problem-solving. 

• Contributes to increased user adoption, operational efficiency, and solution effectiveness.

Benefits: 

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program
• Competitive health and welfare benefits (medical, dental, vision, life insurance)
• Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%
• 401k match for student debt program
• Cash balance pension plan
• Adoption Assistance
• Mental health resources
• Employee resource groups
• Tuition reimbursement
• Competitive vacation, 10 company holidays and 2 personal holidays
• Paid parental leave
• Salary continuation for up to 6 months for approved employee illness or injury
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.