Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: The Instructional Designer works closely with subject matter experts and stakeholders to design and develop product training. The Instructional Designer is responsible for maintaining Inovalon's standards in support of on-demand training materials for customers, partners, and employees. The instructional designer is responsible for selecting and using audience-appropriate learning methodologies and measurement tools to maintain the quality of training materials.
Duties and Responsibilities:
- Outline the concept of a course, define the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
- Define training programs and core content project schedules, work effort estimates, monitor, and track project tasks and report overall progress and completion deliverables to management.
- Create effective instructional design for CBTs, live training, job aids, visual aids, and other appropriate tools to drive effective learning for internal and external customers, including leveraging adult-learning tools such as quizzes, gamification, interactive CBTs, etc.
- Consult with stakeholders, subject matter experts, and focus groups to create engaging, interactive course content and learning activities that increase the retention of knowledge to learners.
- Assure all materials meet brand and marketing standards.
- Evaluate current training curriculum and materials to design a uniform look and feel, incorporate adult learning concepts and ensure best practices.
- Develop and monitor a method to measure the effectiveness of training enhancements to include reporting to management on a regular cadence.
- Aid management in the analysis of operational systems for performance efficiencies and program enhancement opportunities.
- Keep up to date with industry trends, learning tools, and standards.
- Maintain compliance with lnovalon's policies, procedures and mission statement.
- Adhere to all confidentiality and HIPAA requirements as always outlined within lnovalon’s Operating Policies and Procedures in all ways and with respect to any aspect of the data handled or services rendered in the undertaking of the position.
- Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.
- Uphold responsibilities relating to the separation of duties for applicable processes and procedures within your job function.
Technology On-Call Policy: None.
Education:
- Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Information Technology or related field of study, or a combination of education and experience required
- Experience: 2+ Years of related experience in a content development or instructional design.
- Experience applying instructional design methods that incorporate adult learning theory and best practices to achieve learning goals required
- Experience working with a Learning Management Systems (LMS)
Skills and Abilities:
- Strong written, verbal, and interpersonal skills
- Demonstrated visual design skills and ability to storyboard
- Understanding of project management concepts
- Ability to think beyond the box and bring a fresh perspective
- Solid analytical skills to assess effectiveness of current training materials
- Strong operational knowledge of PowerPoint, Excel, and Word
- High level of attention to detail and organizational skills
- Ability to work independently in a fast-paced environment
- Ability to multi-task, meet multiple deadlines and handle pressure with tact and poise
- Highly motivated, dependable, and a team player
- Articulate Studio software experience is a plus
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
Skills Required
- Bachelor's degree in Information Technology, a related field, or an equivalent combination of education and experience
- At least 2 years of related experience in content development or instructional design
- Experience applying instructional design methods incorporating adult learning theory and best practices
- Experience working with Learning Management Systems (LMS)
- Strong written, verbal, and interpersonal communication skills
- Visual design and storyboarding skills
- Understanding of project management concepts
- Analytical skills for assessing training material effectiveness
- Operational proficiency with PowerPoint, Excel, and Word
- Articulate Studio software experience
Inovalon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inovalon and has not been reviewed or approved by Inovalon.
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Leave & Time Off Breadth — PTO is described as front‑loaded with growth over tenure, alongside an expanded paid‑holiday calendar and a floating holiday. This structure provides a solid baseline of paid time away from work.
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Retirement Support — A 401(k) with employer match is repeatedly highlighted as a strong element of total rewards. This adds meaningful long‑term value beyond base pay.
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Wellbeing & Lifestyle Benefits — Hybrid and fully remote options are commonly referenced as a positive, supporting flexibility. This work‑arrangement latitude is often weighed alongside cash compensation.
Inovalon Insights
What We Do
Inovalon is a leading provider of cloud-based platforms empowering data-driven healthcare.
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