Instructional Designer (Contract)

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall, Purpose:
Instructional designers are responsible for designing, developing, and implementing high- impact learning solutions that support business objectives across the organization. This role applies to adult learning theory, instructional system design methodologies, and modern learning technologies to create engaging and measurable learning experiences.

Essential Functions:

• Learning Strategy and Design: Conduct training needs analysis in partnership with learning consultants, SMEs, and business. Apply instructional design methodologies (ADDIE, SAM, or similar frameworks), to develop scalable learning solutions. Align learning outcomes with organizational performance goals and regulatory requirements.
• E learning and digital development: Design and develop interactive e learning modules using authoring tools (e.g., EZ generator, Adobe Creative Suites or similar). Create complex branching scenarios which simulate real-world decision-making environments. Incorporate gamification elements such as badging, points, leaderboards, and scenario-based challenges) to increase learner engagement and retention. Ensure SCORM/XAPI compliance and LMS compatibility.
• Instructor- Led and Virtual Training: Design comprehensive facilitator guides, participant materials, job aids, and assessments for in person training. Develop engaging VILT experiences leveraging adult learning principles and virtual collaboration tools.
• Evaluation and Continuous improvement: Develop assessment strategies and evaluation metrics (Kirkpatrick levels 1-4, where applicable)
• Collaboration: Manage multiple concurrent projects with defined timelines and quality standards
• Provide consultative guidance to learning consultants and stakeholders on optimal delivery modalities.
   

Minimum Qualifications:

• Bachelor’s degree in education, instructional design, organizational development, Human resources, or related field.
• 3-7+ years of instructional design experience, preferably within financial services, banking, insurance, fin tech, or related regulatory field.
• Demonstrated expertise in branching scenario development, gamification design principles, E learning development tools and in person/virtual training design.
• Strong knowledge of adult learning theory and instructional design methodologies.
• Experience working with a Learning Management System (LMS), Workday LMS a plus.
• Excellent written communication skills and project management
• Background screen

Preferred Qualifications:

• 5 or more years in instructional design with focus on technology, Human Resource and Professional development training programs.
• Certification in instructional design, e learning development or learning technologies.

Physical Requirements:
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
Employees must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.