The Role
Design and develop multimodal training (eLearning, ILT, vILT) by partnering with SMEs, creating scripts/storyboards, using Articulate/Camtasia/Adobe, managing projects, and ensuring quality and adherence to style standards.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of an Instructional Designer at Coupa:
Instructional Designers at Coupa create and maintain best-in-class eLearning, instructor-led, and virtual instructor-led content for Coupa Product training to serve customers, partners, and employees. They have a solid knowledge of instructional design, adult learning theory, and technical training best practices. They must possess a strong bias for action and an unwavering commitment to making our internal and external customers and partners successful.
What You'll Do:
- Stakeholder Collaboration: Partner directly with cross-functional SMEs and stakeholders to identify critical learning needs and define measurable performance objectives.
- Multimodal Development: Create and maintain diverse curricula for online, instructor-led (ILT), and virtual instructor-led (vILT) training environments.
- Evidence-Based Design: Apply core instructional design theories and principles to address performance gaps and maximize learner impact.
- Pre-Production Design: Generate comprehensive scripts, storyboards, and prototypes for stakeholder review and approval prior to final development.
- Interactive E-Learning: Leverage multimedia authoring tools (Articulate 360, Camtasia) and project management platforms (Asana) to build engaging online experiences.
- Project Ownership: Manage the end-to-end content development lifecycle, ensuring seamless collaboration between curriculum managers and delivery teams.
- Quality Assurance: Ensure all instructional materials meet rigorous quality standards and strictly adhere to established corporate writing and style guidelines.
What You Will Bring to Coupa:
- Instructional Expertise: 2+ years of experience in instructional design, curriculum management, or adult learning within a corporate training environment (SaaS preferred).
- Agile Development: Proven ability to operate in rapid 2-week development cycles, delivering high-quality learning content under tight turnaround times.
- Technical Toolset: Mastery of eLearning authoring tools including Articulate 360, Adobe Creative Cloud, Camtasia, and Microsoft Office.
- Content Design: Demonstrated skill in assessing learning needs and converting complex technical information into engaging, media-rich, and high-impact learning solutions.
- Methodology & Theory: Strong foundational knowledge of instructional design processes, taxonomy, knowledge transfer methods, and organizational development.
- Strategic Communication: Excellent writing and editing skills with the ability to simplify technical concepts and build consensus across disparate groups with competing priorities.
- Education & Validation: BA/BS degree in Education or Instructional Design required; a professional portfolio demonstrating successful project execution must be provided.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-Being Perks (For All Employees Globally)
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- 2+ years experience in instructional design, curriculum management, or adult learning within a corporate training environment
- Experience in SaaS training environments
- Ability to operate in rapid two-week development cycles and deliver high-quality content under tight deadlines
- Mastery of eLearning authoring tools including Articulate 360, Camtasia, Adobe Creative Cloud, and Microsoft Office
- Skill assessing learning needs and converting complex technical information into engaging, media-rich learning solutions
- Strong knowledge of instructional design processes, taxonomy, knowledge transfer methods, and organizational development
- Excellent writing and editing skills with ability to simplify technical concepts and build consensus across stakeholders
- BA/BS degree in Education or Instructional Design
- Professional portfolio demonstrating successful project execution
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as comprehensive from day one for employees and dependents, including medical, dental, vision, mental‑health resources, and a no‑cost EAP. Additional options like FSAs and wellness initiatives are also cited.
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Leave & Time Off Breadth — Time off is positioned around Flexible Time Off, floating holidays, and 40 hours of paid Volunteer Time Off, supported by a virtual‑first work model. These programs are highlighted as core elements of work‑life balance.
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Parental & Family Support — Paid parental leave and a digital program for paths to parenthood (including adoption and surrogacy) are explicitly called out. Resources also extend to family medical leave and, in some locations, an onsite Mother’s Room.
Coupa Insights
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
Gallery
Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
Flexible
Foster City
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Pune office
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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