Instructional Design Specialist
Shape the Future of Learning at ING
At ING Hubs Philippines, we are looking for an Instructional Design Specialist who is passionate about creating engaging learning experiences and supporting global learning initiatives. If you enjoy turning complex information into meaningful learning and collaborating with international stakeholders, this role offers an opportunity to make a tangible impact.
Role Summary
As an Instructional Design Specialist, you will support the design, development, and maintenance of learning content, translation processes, and content governance activities. You will help ensure learning materials are accurate, engaging, accessible, and aligned with ING standards.
About the Team
You will be part of a learning and development function that supports global stakeholders across ING. The team focuses on delivering high-quality learning experiences, maintaining learning content, and continuously improving learning processes and platforms.
What You’ll Do
• Support the creation, update, and quality assurance of learning content and e-learning modules.
• Coordinate translation and localization activities for learning materials.
• Review and moderate content on ING careers and learning platforms.
• Track project progress, maintain reports, and coordinate with stakeholders.
• Identify opportunities to improve content quality, workflows, and learner experience.
What You Bring
• Strong attention to detail and quality orientation.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• Experience in content, learning, training, or project coordination.
• Familiarity with e-learning tools, LMS platforms, or content management systems is an advantage.
• A collaborative mindset and willingness to learn in a fast-paced environment.
Why Join ING
• Work with international stakeholders and diverse teams.
• Gain exposure to learning technologies and digital transformation initiatives.
• Contribute to meaningful employee learning experiences.
• Grow your skills in instructional design, content governance, and learning operations.
Equal Opportunity
Don’t meet 100% of the qualifications? We encourage you to apply anyway. At ING, we value diverse perspectives and recognize that potential comes in many forms.
How to Apply
Click the apply button on our careers site and submit your application through Workday.
Job Application Safety Reminder ⚠️
• Apply only through official ING career channels and Workday.
• Legitimate ING communications come from @ing.com and/or @myworkday.com email addresses.
• ING will never request payments or banking information during recruitment.
About ING
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Join us and help shape the future of banking.
Skills Required
- Strong attention to detail and quality orientation
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and deadlines
- Experience in content, learning, training, or project coordination
- Familiarity with e-learning tools, LMS platforms, or content management systems
- Collaborative mindset and willingness to learn in a fast-paced environment
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
