ABOUT PER SCHOLAS:
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.
Position Title: IT Support Instructional Assistant
Office: Bronx, NY
Employment Type: Contract
Duration: 6+ Months
Reports To: Director, Technical Instruction
WHO WE ARE LOOKING FOR:
We are currently seeking an Information Technology Support Instructional Assistant to join our organization. This person will join our Curriculum & Adult Learning organization. They will be responsible for the following:
Overall Focus:
Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:
- Assist the lead instructor both in and out-of-class in the teaching and administration of the class.
- Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education
What You’ll Do:
Out-of-Class Tasks and Responsibilities:
- Assist and/or collaborate with the instructor to:
- Grade and/or review assessments, class projects, and other materials
- Enter student grades into LMS software and grading templates
- Update Salesforce data as necessary
- Review curriculum materials and assessments weekly and report to instructor and curriculum development team any proofreading or subject-matter errors
- Assist instructor with the preparation of daily agenda to students
- Schedule time with instructor and students to discuss class challenges
- Monitor learner attendance, certifications’ progress, etc.
In-Class Tasks and Responsibilities:
- Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
- Serve as class timekeeper, monitor breaks and other scheduling information
- Monitor students during test-taking and break-out group activities
- Note challenges presented during class, including (but not limited to) students who:
- Seem disengaged or uninvolved with class activities
- Are speaking more than other students (dominating) or are typically quiet
Personal Characteristics
- You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
- You are data-driven, result-oriented and a forward-looking catalyst for social change
- You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
- You have a passion for teaching others and being part of a culture of continuous improvement
- You are an effective communicator with strong oral and written skills
- You are strong at managing your time and you can balance multiple projects and tasks
- You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources
For this role specifically, we are targeting an hourly rate range of $18.00 $21.00/HR
#LI-Onsite
Benefits & Perks
Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!
Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.
Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.
Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members
Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at [email protected]. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
PII Policies
Non-Discrimination Policy
Skills Required
- At least 1 year of teaching experience
- At least 1 year of IT work experience
- Ability to explain complex topics to students with diverse experiences and educational backgrounds
- Ability to connect real-life work scenarios to the teaching environment
- Ability to help students apply professional skills in the classroom
- Experience with student assessment and evaluating curriculum effectiveness
- Ability to analyze and synthesize technical information
- Ability to learn new technologies quickly and adapt to changing curricula
- Current A+ certification, current 1200 Series edition
- Google IT Support Professional Certificate
- Network+ certification, current N10-007 edition
- Experience implementing network technologies in business environments, including TCP/IP deployment
- Advanced knowledge of Windows, Apple, and Linux operating systems, including end-user and server versions
- Thorough understanding of security concepts, models, and standards, with business-environment implementation experience
- Experience with curriculum, syllabus development, and lesson planning
- Bachelor's degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline, or equivalent practical experience
- At least 3 years of IT work experience
- Experience teaching technical courses
- Experience teaching remotely
- Experience in workforce development
- Linux production experience
- Knowledge of cloud services technologies such as AWS, Azure, or OpenStack
- Additional industry certifications
What We Do
Per Scholas is a national organization that has been advancing economic mobility for 25 years. Through rigorous training, professional development, and robust employer connections, we prepare individuals traditionally underrepresented in technology for high-growth careers in the industry.
