Institutional Lending Manager

Posted 3 Days Ago
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Hiring Remotely in USA
Remote
Senior level
Fintech • Payments • Financial Services
The Role
Manages institutional loan purchases, sales, partner relationships, due diligence, underwriting compliance, inventory flow, and process improvement. Leads and develops the institutional lending team through coaching, training, performance management, and resource allocation. Collaborates with executives, regulators, Accounting, Portfolio Management, IT, and external loan purchasers to support lending programs, reporting, contract review, regulatory alignment, and operational excellence.
Summary Generated by Built In

Connexus Credit Union - Who We Are:

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.

As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus offers an Amazing Benefits package:

  • 25 days of paid time off and 10 paid holidays
  • 16 hours of paid Volunteer Time Off
  • 401K Retirement with up to 6% employer match
  • Excellent Health, Dental, Vision insurance, including multiple plan options
  • Health Savings Account with generous employer contributions
  • Employer paid Life insurance, Short-Term and Long-Term Disability
  • Tuition Reimbursement from $4,000 - $7,000 per calendar year
  • Robust Learning and Development program that includes an annual professional development stipend

About the Role:

The Institutional Lending Manager will oversee the tenured institutional lending team through a hands-on, development-focused management approach. This role fosters a growth mindset by actively coaching employees and strengthening relationships with internal stakeholders and external business partners. The manager ensures disciplined execution of underwriting, compliance, and due diligence standards across all institutional lending programs. With deep organizational knowledge and a commitment to operational excellence, the position supports strategic program development while maintaining superior service and regulatory alignment.

Responsibilities:

  • Manage the institutional loan purchase process; ensuring team training, resources, and an effective review process to identify loans that exceed established approval criteria.
  • Manage the institutional loan sale process; ensuring first class partner responses, due diligence, pool creation, metrics, and contract review.
  • Manage the loan partner process; ensuring timely and appropriate documents and due diligence for all loan purchasers of Connexus in order to create and maintain strong relationships with our business partners. Work with other departments (IT, Accounting/Finance, etc.) as needed.
  • Work with VP of Institutional Lending to manage the loan sale inventory flow through timely meeting with partners, reporting to executives, and updates to potential loan purchasers and brokers.
  • Assist VP of Institutional Lending to analyze, improve and implement processes to execute overall business plan and programs, as well as the development of new lending programs.
  • Develop employee skills through training, feedback, dialogue, resource allocation, as well as completing employee goals, performance appraisals, and any needed corrective action.
  • Acts as a resource for regulators, employees, management, and others.
  • Works closely with Accounting to ensure timely processing and superior service to our business partners.
  • Partners with Portfolio Management to present Department and Program performance in an easy-to-digest format for Senior Leadership.
  • Comply with all State and Federal Regulations as they pertain to the job duties.
  • Performs other duties as assigned.

Position Requirements:

  • This position is Remote.
  • Bachelor's degree or commensurate experience is Required.
  • 8+ years of prior lending experience (such as Indirect, Institutional) is Required.
  • 3+ years of people leader experience is Required.
  • Prior experience working in a financial industry (such as a credit union or bank is Required.
  • Demonstrates strong initiative, effective problem-solving ability, excellent organizational skills and ability to prioritize work to ensure flow is Required.
  • Ability to build and maintain relationships with business partners and exemplify effective teamwork is Required.
  • Strong computer skills and ability to work with multi-faceted systems is Required.
  • Ability to demonstrate a proficiency in Microsoft Excel is Required.

Connexus Credit Union's Employer Recognitions:

  • 2026 Best Place to Work in IT, Computer World

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35

Skills Required

  • Bachelor's degree or commensurate experience
  • 8 or more years of prior lending experience, such as indirect or institutional lending
  • 3 or more years of people leadership experience
  • Prior experience working in the financial industry, such as a credit union or bank
  • Strong initiative, effective problem-solving skills, excellent organizational skills, and ability to prioritize work
  • Ability to build and maintain relationships with business partners and demonstrate effective teamwork
  • Strong computer skills and ability to work with multifaceted systems
  • Proficiency in Microsoft Excel
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The Company
HQ: Wausau, WI
416 Employees
Year Founded: 1935

What We Do

Our Commitment to Employees: We foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to personally and professionally thrive. We are proud to share our success with our employees and those we serve. Serving more than 477,000 members nationwide, Wausau, WI-based Connexus Credit Union is a member-owned, not-for-profit financial cooperative with $5.0 billion in assets and more than 700 employees. We proudly give back to our members through high yields on deposit products, competitive loan rates, and minimal fees. We’ve been nationally recognized for excellence by Forbes Advisor, NerdWallet, Kiplinger, and Bankrate. Our organizational values of Integrity, Respect, Synergy, Transparency, and Wellbeing influence all we do. Whether it’s an email from one employee to another, helping a member in a branch, or volunteering in one of the many communities we serve, we interact with dignity, kindness, and professionalism. We strive for transparent, honest dialogue and highly value the collective power of our team. Our vision is to be a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those we serve. We strive to earn and maintain our members’ trust and ensure they feel supported and appreciated at every touchpoint. We also support our communities through our philanthropic program, Connexus Cares. Founded in early 2019, Connexus Cares has donated over $12 million to charitable organizations nationwide. At Connexus, we’re dedicated to sustainable growth while delivering exceptional experiences. We do this, in part, by fostering a culture that values employees as our most important asset. We’re excited to remain at the forefront of the credit union movement as we continuously demonstrate our values, embrace our digital future, and strengthen our national relevance. Please explore all Connexus has to offer at ConnexusCU.org

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