About MoonPay 🌖💸
Hi, we’re MoonPay. We’re here to onboard the world to Web3.
Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.
What we do
We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 30 million people around the world now trust our products — just take a look on Trustpilot.
We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.
But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.
So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.
About the Opportunity ✍️
The Institutional Compliance Lead directly supports the AML Program Senior Manager to govern MoonPay’s institutional onboarding program and third party vendor due diligence. This role ensures adherence to regulatory requirements and internal policies by conducting thorough reviews and validating business documentation and risk assessments. This is also a global role that will support all operating businesses in the MoonPay family across the U.S., UK, Europe and beyond.
What you will do
- Review and assess third-party customer due diligence documentation in line with internal policies and regulatory requirements
- Perform quality assurance to ensure documentation is accurate, complete, and up-to-date
- Liaise with internal stakeholders (e.g., Front Office, Legal, Compliance) and external institutions to gather and verify customer or business partner documentation
- Conduct risk assessments and escalate high-risk clients or red flags to Compliance and Risk teams
- Maintain accurate records in client lifecycle management (CLM) tools and KYC databases
- Support ongoing enhancements to the due diligence framework, procedures, and controls
- Assist with internal/external audits and regulatory inquiries
- Contribute to training materials and support onboarding of junior staff when needed
- 2–4 years of experience in KYC/AML and Quality assurance testing, with exposure to KYC or Correspondent Banking
- Solid understanding of regulatory frameworks: AML regulations (e.g., UK FCA, EU AMLD, US BSA/AML), FATF guidelines, and industry standards (e.g., Wolfsberg Group)
- Experience with CLM systems and screening tools (e.g., World-Check, LexisNexis, Actimize)
- Strong analytical, organisational, and communication skills
- Detail-oriented with the ability to manage multiple tasks under tight deadlines
- Familiarity with various customer types (e.g., corporates, trusts, funds) and complex ownership structures
What you will need
Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…
B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen
MoonPay Perks
Equity package 📈
Unlimited holidays 🏝
Paid parental leave 🍼
Annual training budget 💻
Home office setup allowance 🪑
Monthly budget to spend on our products 💰
Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
Freedom, autonomy and responsibility 💪
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Commitment To Diversity
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.
MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.
Top Skills
What We Do
MoonPay is a financial technology company that builds payments infrastructure for crypto. Our on-and-off-ramp suite of products provides a seamless experience for converting between fiat currencies and cryptocurrencies using all major payment methods including debit and credit card, local bank transfers, Apple Pay, Google Pay, and Samsung Pay. MoonPay is active in more than 160 countries and is trusted by 300+ leading wallets, websites, and applications to accept payments and defeat fraud.
