Citi Treasury and Trade Solutions (TTS) offer a broad range of cash management and trade services. Our global platform is unique in the industry for its reach and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their securities portfolios, financial positions, working capital and supply chain around the world. With a worldwide network of dedicated and experienced transaction services professionals, TTS is well-suited to serve clients anywhere they do business.
This role sits within the Citi Treasury and Trade Solutions (TTS) payments product team and will be responsible for the instant payments product for Australia (AU) & New Zealand (NZ). Strong product management is critical to overall business management and entails a number of accountabilities from product maximisation, developing and executing product strategy, business P&L management, developing financial plans, providing subject matter expertise, and understanding and mitigating risks to Citi.
Reporting to the TTS Domestic Payments Head for AU & NZ, this role will provide key support to existing instant payments products and strategic/ scheme mandatory projects. The AU & NZ TTS business is entering a transformative period highlighted by an aggressive industry payments modernization plan, an enhanced regulatory environment, and a rapid deployment of value-added products and services.
KEY RESPONSIBILITIES
- Responsible for driving the strategy and roadmap throughout the product lifecycle
- Oversee day-to-day product management for instant payments products such as product delivery, client experience, and client communication strategies as well as prioritize, negotiate, and remove obstacles to achieve business results
- Responsible for the Profit/Loss of the portfolio with defined revenue target
- Contribute to Profit/Loss management including gainers/decliners analysis, revenue leakage review, and expense oversight
- Provide support for delivery of key payments transformation initiatives
- Responsible for bringing new solutions to the Australian and New Zealand market through the development of new products and product enhancements, including financial modelling, business case development, and sales and marketing strategy
- Develop a strong working relationship with internal stakeholders, within AU & NZ and the Asia Pacific region more broadly
- Engage with clients to understand their instant payments needs and pain points, providing tailored solutions
- Key representative for AU & NZ payment scheme working groups and meetings
- Responsible for audit, legal, compliance, regulatory reporting, and third-party management requirements of the product portfolio
KEY REQUIREMENTS & QUALIFICATIONS
- 5-8 years of relevant experience
- Strong understanding of instant payments, NPP, PayTo, and industry trends
- Knowledge of Australia and New Zealand payments landscape and regulations
- Knowledge of Citi TTS banking systems, technology platforms, and processes
- Product management skills
- Product development skills
- Project management skills
- Business case development and business writing skills
- Initiative, and ability to self-manage and prioritise tasks according to key accountabilities
- Focused and delivery oriented
- Strong team ethic and ability to work in a team
- Excellent communication and stakeholder management skills
- Negotiation skills and ability to Influence
- Excellent time management skills
- Appetite for challenging assignments
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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Skills Required
- 5-8 years of relevant experience
- Strong understanding of instant payments, NPP, and PayTo
- Knowledge of Australia and New Zealand payments landscape and regulations
- Knowledge of Citi TTS banking systems, technology platforms, and processes
- Product management skills
- Product development skills
- Project management skills
- Business case development and business writing skills
- Bachelor's degree or equivalent experience
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
