Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
We are seeking an experienced Installation Team Manager to lead our traveling installation teams during the build-out and opening phases of new Level99 venues. Reporting directly to the Director of Install, this role oversees multiple Installers and an Install Coordinator onsite over the course of an entertainment installation project. The Install Team Manager will manage the full scope of entertainment installation for our patented modular attractions, electro-mechanical systems, scenic elements, and venue art pieces in high-profile, fast-paced new venue projects.
This is a hands-on leadership position in chaotic, high-stakes environments (new venue openings with overlapping trades, tight deadlines, and constant changes). The Install Team Manager will coordinate closely with the Director of Install, Level99 Project and Construction Managers, the general contractor (GC), sub-contractors, vendors, suppliers, and artists to help deliver projects on time, within budget, and to Level99's exacting brand and quality standards. Safety, organization, clear communication, and calm under pressure are non-negotiable.
RESPONSIBILITES
- Lead on-site installation teams, including installers and artists, for national venue builds and retrofits.
- Manage installation of patented modular walls, electro-mechanical systems, and venue art per specs and brand standards.
- Direct daily operations, sequencing work and resolving issues to optimize efficiency, budget, and timeline.
- Act as primary site contact for construction teams, GCs, and vendors to manage RFIs and milestones.
- Enforce rigorous safety, cleanliness, and equipment management protocols through regular briefings and inspections.
- Monitor labor, materials, and expenses; report variances and implement corrective actions.
- Troubleshoot technical issues by leveraging team expertise in carpentry, wiring, and electronics.
- Ensure high workmanship and environmental presentation standards aligned with the Level99 brand.
- Develop and mentor the team, fostering a proactive culture of performance and accountability.
- Travel extensively (250+ days/year) and manage logistics for team travel and equipment.
- Provide daily and weekly progress, safety, and resource reports to stakeholders.
- Perform additional duties to ensure successful venue openings.
MUST-HAVE SKILLS
- Supervisory experience on $5M–$25M themed entertainment installation projects.
- Leadership skills: setting expectations, managing difficult conversations, and high-pressure decision-making.
- Expertise in site organization, trade sequencing, and multi-trade resource management.
- Coordination with GCs, design teams, and subcontractors.
- Technical proficiency: modular systems, electro-mechanical troubleshooting, carpentry, electronics, and drawing interpretation.
- Skilled in performing onsite field verifications.
- Strong leadership for conflict resolution and stakeholder management.
- Calm and efficient during high-pressure venue openings.
- Commitment to safety, budget, schedule, and quality standards.
- Willingness to travel 250+ days annually and lift 50–80+ lbs.
- Highly organized with strong time management and detail orientation.
- Proficient in Google Suite and Microsoft Office.
- Professional, high-integrity, and energetic attitude.
- High school diploma required; trade certifications or degree preferred.
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
- Supervisory experience in entertainment, themed attractions, museums, or hospitality construction.
- Proficiency operating forklifts, scissor lifts, and other site machinery.
- Familiarity with project management software for scheduling and tracking.
- Knowledge of OSHA standards and construction safety practices.
- Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
- Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
- Are just a little bit obsessive about getting the details right the first time
- Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Skills Required
- Supervisory experience on $5M-$25M themed entertainment installation projects
- Willingness to travel 250+ days annually
- Ability to lift 50-80+ lbs
- Technical proficiency with modular systems and electro-mechanical troubleshooting
- Carpentry, wiring/electronics skills, and drawing interpretation
- Experience performing onsite field verifications
- Coordination experience with general contractors, design teams, and subcontractors
- Strong leadership, conflict resolution, and high-pressure decision-making
- Commitment to safety, cleanliness, budget, schedule, and quality standards
- Highly organized, strong time management and attention to detail
- Proficient in Google Suite and Microsoft Office
- High school diploma (trade certifications or degree preferred)
What We Do
Level99 is a first-of-its-kind destination for real-world, social, challenge-based entertainment for adults featuring over 50 mental and physical challenges set in immersive, artistic environments. Each challenge is designed to bring a group together in engaging activities that take 2 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. From navigating our iconic Axe Run, to solving puzzles in a Crystal Cavern, to conquering the largest pinball game imaginable, Level99 offers endless ways to play using both body and mind. Level99 tracks each player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar, restaurant, and beer hall, Night Shift Kitchen + Tap, that features scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events. In 2025, we will be adding Victory Brewing in Tysons, VA and Two Roads Kitchen + Tap in West Hartford, CT to our group of restaurants as we team up with local brewers in support of our northeast expansion. Level99 opened its first location in 2021 in Natick, MA, followed by its second location in Providence, RI in 2024. A young, entrepreneurial company, Level99 has immediate plans to triple in size over the next 18 months. We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people each year. More information on Level99 and our restaurants is available at http://www.level99.com.
