Jobs at Level99

Direct venue operations for a new 40,000-square-foot Level99 entertainment and hospitality facility in Paramus, NJ. Lead 100+ associates and management across food and beverage, entertainment, events, and maintenance. Own guest experience, staffing, training, compliance, financial performance, forecasting, inventory, vendor relations, operational standards, and service quality. Recruit and develop team members, improve efficiency, execute the operations playbook, and collaborate across venues. Requires flexible availability, physical stamina, local transportation, and travel for training and collaboration.

Manages venue operations across entertainment, food and beverage, merchandise, and events. Responsibilities include staffing, hiring, training, scheduling, inventory, cash reconciliation, safety, compliance, service recovery, facility readiness, event execution, and cost control. The manager leads hourly teams, supports leadership development, maintains guest experience standards, and coordinates operational changes across departments. This role requires flexible availability, hands-on floor leadership, and on-site training in Greater Boston or Tysons Corner.

The HR Generalist manages talent acquisition, onboarding, employee relations, HR policies and compliance, performance management, payroll and benefits administration. The role advises employees and managers, conducts investigations, supports development initiatives, maintains UKG records, and contributes to HR projects across multiple hospitality entertainment venues. Periodic travel, flexible scheduling, strong organizational skills, confidentiality, and knowledge of employment regulations are required.

Level99 is hosting an in-person hiring event for multiple entertainment, hospitality, food service, and culinary positions at its upcoming West Hartford venue. Roles include entertainment keyholder, guest experience associate, bartender, chef de partie, dishwasher, food and beverage supervisor, cooks, server, and support staff. Candidates can submit resumes and interview on-site. The company seeks energetic, adaptable team players who learn quickly and enjoy delivering engaging guest experiences.

Leads traveling installation teams during themed entertainment venue builds and retrofits. Oversees installers, artists, trade sequencing, technical installation, safety, materials, budgets, schedules, quality, vendor and general contractor coordination, troubleshooting, reporting, and team development. The role travels more than 250 days annually, supports high-pressure venue openings, and requires hands-on expertise in modular systems, electro-mechanical equipment, carpentry, electronics, and construction-site operations.

Coordinates traveling installation teams during Level99 venue build-outs and openings. Manages team travel, equipment shipping and receiving, vendor communications, schedules, expenses, documentation, inventory, staging areas, onboarding, and status reporting. Supports artists and installation crews on active construction sites, resolves logistical issues, and helps maintain progress amid tight deadlines, changing priorities, irregular hours, and extensive travel.

Lead venue shifts as Manager on Duty, directing team operations, guest experience, safety, staffing, cash handling, POS accuracy, and event execution. The Keyholder maintains an active floor presence, coaches employees, enforces policies, and makes real-time decisions in a fast-paced entertainment and food-and-beverage venue. Weekend, holiday, and flexible schedule availability is required, along with the ability to remain active during extended shifts and lift up to 50 pounds.

Leads venue shifts as Manager on Duty, directing staff, overseeing guest experience and safety, enforcing policies, managing staffing and operations, handling cash and POS accuracy, and supporting event execution. Requires weekend and holiday availability, strong communication, physical stamina, and comfort in fast-paced environments. Leadership or keyholder experience, hospitality education, and CPR/AED/First Aid certification are preferred but not required.

Leads all daily operations for a new 40,000-square-foot entertainment and hospitality venue, including bar, restaurant, entertainment, events, and maintenance. Manages a team of more than 100 associates; oversees hiring, training, scheduling, compliance, guest experience, financial performance, inventory, vendors, and service quality. The role also improves operational standards, identifies performance gaps, develops leaders, supports the operations playbook, and collaborates across venues. Flexible availability, travel, physical stamina, and out-of-state opening training are required.

Design, prototype, and test physical gameplay elements; create detailed 3D models and drawing packages; troubleshoot electro-mechanical systems; coordinate with internal teams and external fabricators; oversee production, installation, and documentation to ensure safe, reliable, and on-brand game experiences.