Inside Sales

Posted 9 Hours Ago
Be an Early Applicant
Wilmington, DE
1-3 Years Experience
Biotech
The Role
The Lab Informatics Inside Product Specialist is responsible for expanding Agilent’s market presence in Informatics software solutions. Key duties include creating quotes, managing customer relationships, prospecting for new clients, collaborating with the sales team, and updating CRM systems. Success depends on strong communication skills and teamwork across Agilent’s service delivery, sales, and marketing teams.
Summary Generated by Built In

Job Description

Agilent is seeking a highly motivated, competitive, enthusiastic, people-oriented person to join our inside sales team as a Lab Informatics Inside Product Specialist selling to our North American sales district. The goal is to expand the market penetration of Agilent’s Informatics software solutions portfolio.

As an inside product specialist, you will be primarily responsible to work with Account Managers and other Product Specialists to identify, nurture, and close orders for customers. These actions will be done digitally primarily through phone and email. Success will involve leveraging the larger Agilent team of product specialists, field reps, application engineers, marketing, and service to develop strategies and deploy tactics to attract new buyers to Agilent and close orders.

Primary Responsibilities Include:

  • Create quotes for team members and account managers. Help drive the sales cycle as well as assisting in forecasting sales accurately for the Laboratory Informatics product sales territory.

  • Responsible for developing customer relationships and maintaining a high level of customer satisfaction.

  • Proactively prospect for new customers and business leveraging digital tools and analytics.

  • Working with software solutions, computer networks, server solutions in on-prem and cloud environments.

  • Collaborate across all Agilent channels including service delivery, sales, and marketing.

  • Provide timely responses to all customer requests.

  • Apply rigor to CRM updates including lead generation, quote creation, forecasting, marketing attributes, and customer contact information.

  • Consistently demonstrate Agilent Core Values of Innovation & Contribution, Trust, Respect, Teamwork, Uncompromising Integrity, Focus, Speaking up, and Accountability.

Qualifications

  • Bachelors or Masters Degree or University Degree or equivalent

  • 2+ years of life science sales experience with server systems or lab experience using liquid or gas chromatography

  • Requires in-depth knowledge of server systems, computer networking, cloud deployments and laboratories

  • Strong problem-solving skills

  • Experience using digital selling tools

  • Excellent verbal, written and phone communication skills, with a strong interest in interacting directly with customers via phone and email

  • Requires general proficiency with Microsoft Office, systems and procedures to accomplish job

  • Experience with SAP CRM a plus

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 8, 2024 or until the job is no longer posted. It is sales incentive eligible.

The full-time equivalent pay range for this position is $36.06 - $70.91/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel RequiredNo

ShiftDay

DurationNo End Date

Job FunctionSales

The Company
HQ: Santa Clara, CA
17,369 Employees
On-site Workplace
Year Founded: 1999

What We Do

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us.

Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management.

Customers trust Agilent for solutions that enable insights...for a better world.

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