Inside Sales

About Kueski

At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.

We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.

Purpose

The Inside Sales Specialist will manage a scalable number of small and x-small merchants (eventually over 50), selling the Kueski Pay solution and supporting them through the onboarding process to ensure the payment method is available at the merchant's checkout.

Key Responsibilities

• Service and Operational Support: Provide operational and commercial support to merchants during the integration process. Follow up on the sales funnel of their merchants, including integrating merchants, requesting documentation, and sharing product information.
• Analysis and Portfolio Management: Analyze the results of the assigned portfolio, manage operations with merchants, and ensure the CRM is updated with current portfolio information.
• Process Mapping and Improvement: Map processes, create generic presentations, and identify deficiencies in repetitive tasks to improve efficiency and effectiveness.

Position Requirements

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• 2+ years of experience in sales, account management, telesales or a similar role. (focused in inbound and outbound)
• Experience in the B2B Fintech industry.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Proficiency in Excel or Google Spreadsheets (Google Docs, Microsoft Office Suite) and CRM software (e.g., Salesforce).
• Excellent communication and presentation skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and work independently in a fast-paced environment.
• Intermediate English proficiency
• Knowledge and experience in Ecommerce platforms (shopify, magento, woocommerce, prestashop)

You’ll love working at Kueski because:

• We have a mission-driven culture focused on customer value, teamwork, humility, and integrity. 
• Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition is embedded in our company processes, systems, and practices. 
• We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success. 
• We´re committed to building an inclusive and diverse team and we know this leads to incredible work.

Kueski: Where talent excellence improves Mexican lives

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