Inside Sales

Posted 20 Days Ago
Be an Early Applicant
Caribou, ME, USA
In-Office
Entry level
Logistics • Retail • Energy • Industrial
The Role
Supports customers by answering sales calls, greeting walk-in customers, preparing sales orders and quotes, and recommending plumbing, heating, and HVAC products. Assists with picking, packing, restocking merchandise, and general branch duties. Builds customer relationships, collaborates with branch sales staff, and uses computer systems to support sales and customer service.
Summary Generated by Built In

Inside Sales

As an Inside Sales Representative at The Granite Group, you’ll be the go-to person to help customers find the right product for their project. You’ll play a key role in supporting the branch by:

Answering incoming sales calls and greeting walk in customers

Writing sales orders and quotes

Assisting with picking and packing orders

Helping restock merchandise and performing other general branch duties

You’ll also be comfortable talking with customers about plumbing, heating, and HVAC products and applications. Strong computer skills are essential, as technology will be one of your most valuable tools in this role.

What we are looking for

We value team players who bring enthusiasm, courtesy, and professionalism to every interaction. This role is all about building relationships and delivering exceptional service, so a service-minded attitude will take you far. You’ll work closely with our branch sales team-including other reps, counter sales associates, and the branch manager-to make sure every customer gets the support they need. Experience in the industry and a solid understanding of product lines is a plus, as customers may need someone to brainstorm with help to solve project challenges. A standout trusted partner in our customers success.

Why you’ll love working here

At The Granite Group we’re a family and community first company, and our benefits reflect that:

Comprehensive health benefits for you and your family

401(k) with company match

Wellness and lifestyle discounts

Team member assistance programs

Generous paid time off- 15 days annually, plus paid company holidays

Financial protection options (HAS, FSA, life insurance, and more)

Employee discounts on products

Community involvement opportunities through TGG cares

Growth Opportunities

We believe in promoting from within and providing clear paths for advancement. If you see a future in sales or management, this could be the perfect place to grow your career.

Join our team today

Working alongside great people, building lasting relationships, and helping make all customers project a success.

Skills Required

  • Strong computer skills
  • Comfort discussing plumbing, heating, and HVAC products and applications
  • Experience in the plumbing, heating, or HVAC industry
  • Understanding of relevant product lines
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The Company
HQ: Concord, NH
447 Employees
Year Founded: 1971

What We Do

The Granite Group is a leading full-service wholesale distributor of plumbing, heating, cooling, water, and propane supplies. Serving contractors and fuel dealers across New England, the company specializes in distributing high-quality equipment and materials for the construction industry. With a commitment to exceptional customer service and a comprehensive product range, they support professional trade requirements throughout the region.

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