Inside Sales

Posted Yesterday
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60510, Batavia, IL, USA
In-Office
Entry level
Industrial • Manufacturing
The Role
Provide quotes and pricing for repair jobs, communicate pricing and shipping details to customers, follow up to obtain approvals, coordinate with production and shipping to expedite or trace shipments, handle customer complaints and documentation, maintain filing for assigned accounts, and prepare reports for customers or management.
Summary Generated by Built In
Perfection Servo, a SunSource company, specializes in providing worldwide service, repair and remanufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. www.perfectionservo.com 

•Sources cost of new and repair pricing on jobs with the original equipment manufacturer (OEM) 
•Informs customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer
•Quotes all incoming jobs in a timely manner
•Follows up on all quotes to obtain customer approval for the repair
•Confers with production or shipping to expedite or trace missing or delayed shipments
•Receives and checks customer complaints
•Handles all filing related to the assigned customer group
•Fills out customer concern forms on sub-contracted jobs
•Prepares various reports to customers or management as needed

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click hereaquí).   
Sun-Source | Privacy Policy #perfectionservoassc

Skills Required

  • Source OEM pricing for new and repair jobs
  • Inform customers of unit prices, shipping dates, and delays
  • Quote all incoming jobs in a timely manner
  • Follow up on quotes to obtain customer approval
  • Coordinate with production and shipping to expedite or trace shipments
  • Receive and document customer complaints and concerns
  • Handle filing related to assigned customer group
  • Prepare various reports for customers or management as needed

SunSource Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.

  • Healthcare Strength Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
  • Retirement Support Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.

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The Company
HQ: Addison, IL
1,861 Employees

What We Do

SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives

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