Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
Job Summary
Littelfuse is seeking a Supervisor, Inside Sales – Distribution / Aftermarket (T&L) to lead the Inside Sales Representative (ISR) team supporting Distribution and Aftermarket customers. This role is responsible for driving team performance, ensuring excellent account coverage, strengthening customer relationships, and delivering high-quality sales support. The Supervisor will oversee quoting, pricing, customer support activities, and process execution while partnering with cross-functional teams to achieve business objectives and improve customer experience.
About Your Role_
As Supervisor of the ISR team, you will:
Lead, coach, and develop a team of Inside Sales Representatives supporting Distribution and Aftermarket accounts.
Establish performance expectations, monitor KPIs, and drive accountability.
Ensure consistent support and coverage for key customers, distributors, and aftermarket partners.
Oversee pricing and quoting activities, ensuring accuracy and alignment with business strategy.
Serve as an escalation point for customer concerns, complaints, and service issues.
Promote efficient use of SAP and JDE systems for quoting, account management, and order support.
Partner closely with Sales, Marketing, Product Management, Operations, and global teams to support customer needs and business priorities.
Monitor sales performance, quoting activity, and key metrics to identify improvement opportunities.
Support forecasting, reporting, and continuous process improvement initiatives.
Foster a customer-focused, collaborative, and results-driven team culture.
About You:
Bachelor's degree in Business, Sales, Marketing, or a related field.
5+ years of experience in Inside Sales, Customer Service, Account Management, or Sales Support.
Previous leadership, team lead, or supervisory experience.
Experience supporting distribution and/or aftermarket customers, including key accounts.
Strong knowledge of pricing strategies, quoting processes, and customer relationship management.
Experience working with ERP systems such as SAP and/or JDE.
Ability to collaborate effectively across functions and within a global organization.
Strong communication, leadership, analytical, and problem-solving skills.
Advanced Microsoft Excel skills; PowerPoint experience is a plus.
A proactive mindset focused on delivering exceptional customer service and driving continuous improvement.
Littelfuse is an equal opportunity employer committed to empowering every associate to make a difference — everywhere, every day.
Artificial intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all final employment decisions will be made by a person
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Salary Range:
$77,500 - $115,120The salary offered will vary depending on your location, job-related skills, knowledge, and experience.
At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.
Skills Required
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- 5+ years of experience in Inside Sales, Customer Service, Account Management, or Sales Support.
- Previous leadership, team lead, or supervisory experience.
- Experience supporting distribution and/or aftermarket customers, including key accounts.
- Strong knowledge of pricing strategies, quoting processes, and customer relationship management.
- Experience working with ERP systems such as SAP and/or JDE.
- Advanced Microsoft Excel skills.
- PowerPoint experience.
- Ability to collaborate effectively across functions and within a global organization.
- Strong communication, leadership, analytical, and problem-solving skills.
- Proactive mindset focused on delivering exceptional customer service and driving continuous improvement.
Littelfuse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Littelfuse and has not been reviewed or approved by Littelfuse.
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Retirement Support — A 401(k) plan includes a company match with an additional annual contribution, with plan details also referenced in corporate filings. This structure indicates dependable retirement support across U.S. roles.
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Wellbeing & Lifestyle Benefits — A Lifestyle Spending Account and tuition reimbursement, plus wellness resources and an Employee Assistance Program, expand the package beyond core insurance. Development programs such as Lean Six Sigma certifications reinforce a holistic rewards mix.
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Healthcare Strength — Core medical, dental, and vision coverage are standard and described as solid and workable. Coverage breadth is supported globally with EAP access.
Littelfuse Insights
What We Do
Littelfuse is an industrial technology manufacturing company empowering a sustainable, connected, and safer world. Across more than 15 countries, and with 17,000 global associates, we partner with customers to design and deliver innovative, reliable solutions. Serving over 100,000 end customers, our products are found in a variety of industrial, transportation, and electronics end markets—everywhere, every day. Headquartered in Chicago, Illinois, United States, Littelfuse was founded in 1927. View our broad and deep product portfolio: https://www.littelfuse.com/ Littelfuse has had a long-standing commitment to ensuring a diversified workforce through equal employment opportunities. Maintaining a diversified workforce is critical to the success of our organization. Each associate receives equal employment opportunity regardless of race, color, religion, creed, sex (with or without sexual conduct), marital status, national origin, citizenship, ancestry, age, physical or mental disability, medical condition, order of protection status, military status, sexual orientation, gender expression or identity, genetic information, unfavorable discharge from military service, and any other protected class under federal, state or local law
