Inside Sales Manager

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London, Greater London, England
In-Office
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

We are building out a brand new inside sales function in the UK and as an Inside Sales Manager, you are pivotal to the growth of the Toast brand across the UK. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You’ll be a player/coach working closely with your sales team to help them understand a restaurant’s unique needs and develop a customised solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district. 
Hybrid role with days in our London office

About this roll*: (Responsibilities) 

  • Hire, manage and develop a quota-achieving sales team
  • Attract and retain elite Account Executive talent 
  • Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings 
  • Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace 
  • Manage partnerships with other tech providers to generate referral demand
  • Leverage Salesforce to track, audit, and influence the business 
  • Partner with our Onboarding and Care team leaders to deliver a world class customer experience 
  • Leverage knowledge of Toast’s product and business to replicate success internationally 
  • Help build the foundations for our internal processes in international markets 

Do you have the right ingredients*? (Requirements)

  • 3+ years of outside sales management experience with complex hardware and software solutions 
  • Demonstrated sales management experience selling into areas with limited or no market penetration 
  • Able to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexity 
  • Has strong knowledge of restaurant operations 
  • Has a strong understanding of the Salesforce CRM

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required


Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Cloud • Fintech • Food • Information Technology • Software • Hospitality
In-Office
London, England, GBR
5000 Employees
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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace:

One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality

Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work.

*100% Sunday scary free

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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