Inside Sales Support

Posted Yesterday
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Sorocaba, São Paulo, BRA
In-Office
Junior
Hardware • Security
The Role
Support field and inside sales teams by processing orders, tracking deliveries, responding to customer inquiries, maintaining sales and customer data, coordinating with internal teams, and executing initiatives to improve team productivity and customer satisfaction.
Summary Generated by Built In

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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

  

Job Description

  

Job Summary:
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Detailed Descrption:
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Requirements:

Job Summary:

  • As an Inside Sales Support Specialist, you will be a critical part of the success of our business.  You will be responsible for supporting our field sales and inside sales teams. This position lets us get closer to our customers to offer the best possible customer experience.  The position will require you to execute planned initiatives the Inside Sales Manager developed.  We also will ask you to help develop and improve processes to increase team productivity. 
  • You will love this job if you are energetic and enjoy working with people.  The position reaches all aspects of the Solutions business. You must be comfortable working with and communicating with our internal and external customers.

Primary Duties & Responsibilities:

  • Communication: Communicate with field and inside sales teams in person, via phone, Teams, email, and chat
  • Customer Interaction: Respond to customer inquiries, resolve issues, and provide updates on orders.
  • Supporting: Assist sales representatives with order processing, tracking, and follow-up.
  • Data Managing: Maintain and update customer databases, sales records, and performance metrics.
  • Coordination: Work with internal teams to ensure customer satisfaction and timely delivery of products.
  • Interaction: Interacting closely with other FLIR departments and Teledyne lines of business
  • Working: Work with a salary and quota-based commission plan

Job Qualifications:

  • Excellent collaboration and communication skills 
  • 1-2 years of Sales Support experience a plus
  • Problem-solving abilities and resourcefulness
  • Microsoft Office and SAP experience a plus
  • Bachelor’s degree is preferred.
  • Fluent in English, both verbal and written      
  • A can-do attitude

Job Summary:

  • As an Inside Sales Support Specialist, you will be a critical part of the success of our business.  You will be responsible for supporting our field sales and inside sales teams. This position lets us get closer to our customers to offer the best possible customer experience.  The position will require you to execute planned initiatives the Inside Sales Manager developed.  We also will ask you to help develop and improve processes to increase team productivity. 
  • You will love this job if you are energetic and enjoy working with people.  The position reaches all aspects of the Solutions business. You must be comfortable working with and communicating with our internal and external customers.

Primary Duties & Responsibilities:

  • Communication: Communicate with field and inside sales teams in person, via phone, Teams, email, and chat
  • Customer Interaction: Respond to customer inquiries, resolve issues, and provide updates on orders.
  • Supporting: Assist sales representatives with order processing, tracking, and follow-up.
  • Data Managing: Maintain and update customer databases, sales records, and performance metrics.
  • Coordination: Work with internal teams to ensure customer satisfaction and timely delivery of products.
  • Interaction: Interacting closely with other FLIR departments and Teledyne lines of business
  • Working: Work with a salary and quota-based commission plan

Job Qualifications:

  • Excellent collaboration and communication skills 
  • 1-2 years of Sales Support experience a plus
  • Problem-solving abilities and resourcefulness
  • Microsoft Office and SAP experience a plus
  • Bachelor’s degree is preferred.
  • Fluent in English, both verbal and written      
  • A can-do attitude

  

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

. ​

Skills Required

  • Excellent collaboration and communication skills
  • 1-2 years of Sales Support experience
  • Problem-solving abilities and resourcefulness
  • Microsoft Office and SAP experience
  • Bachelor's degree
  • Fluent English, verbal and written
  • Can-do attitude

Teledyne FLIR Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teledyne FLIR and has not been reviewed or approved by Teledyne FLIR.

  • Leave & Time Off Breadth Time off includes progressive vacation that increases with tenure, sick leave, and paid holidays. Immediate eligibility and flexible scheduling at some sites support practical use of leave.
  • Healthcare Strength Health coverage spans medical, dental, vision, and life insurance, alongside short- and long-term disability. Wellbeing resources such as on-site fitness options and no-cost counseling are available in the U.S.
  • Retirement Support A 401(k) with company match is offered, complemented by tax-advantaged accounts and, in some divisions, an ESPP. Match terms were enhanced recently at the corporate level.

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The Company
HQ: Täby
3,092 Employees
Year Founded: 1978

What We Do

Teledyne FLIR designs, develops, manufactures, markets, and distributes technologies that enhance perception and awareness. We bring innovative sensing solutions into daily life through our thermal imaging, visible-light imaging, video analytics, measurement and diagnostic, and advanced threat detection systems. Teledyne FLIR offers a diversified portfolio that serves a number of applications in government & defense, industrial, and commercial markets. Our products help first responders and military personnel protect and save lives, promote efficiency within the trades, and innovate consumer-facing technologies. Teledyne FLIR strives to strengthen public safety and well-being, increase energy and time efficiency, and contribute to healthy and intelligent communities.

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