Inside Sales Support Representative
You’re an outgoing person who loves interacting with different personalities. You thrive in an environment where you can problem solve and provide top-notch customer service. You enjoy multi-tasking and have a strong attention to detail. If this sounds like you, the Precoa Inside Sales Support Team (FPC Support) wants to meet you!
What you’ll do (and why you’ll love doing it)
As an Inside Sales Support Representative, your primary role will be confirming sales appointments, performing quality control and assisting with other operational duties. You will also be a contact for our inside sales team to help with special requests and maintain leads and data in our CRM system.
If you have these skills, we want to talk with you!
- 1-2 years’ work experience in administrative/customer service-related fields or undergraduate degree
- Proficient in Microsoft Office, Google Drive, Zoom, ADP
- Communication – Speaks clearly, listens and obtains clarification, and is empathetic
- Strong written communication and composition skills
- High level of professionalism
- Task Management – Works well-taking direction from different team members; Balances competing tasks efficiently with a positive attitude; Gathers and organizes information for analysis; Identifies problems and raises a flag in a timely manner
Requirements
Position Requirements:
- Customer service skills
- Schedule flexibility (Shift start times may vary, occasional Friday afternoon or Saturday shift may be required)
- Ability to communicate in multiple formats (phone, email, chat etc.)
- Experience or willingness to work independently in a remote (work from home) setting
Benefits
What we offer you as part of #PrecoaLife
- Work remotely from home or in a hybrid setting at Precoa headquarters
- Competitive hourly pay based on experience plus company bonuses
- 18 days PTO and 2 paid weeks of parental leave
- Health, Dental, and Vision benefits
- 401k, with company match and $25,000 Life Insurance Policy
About Precoa
Known for its fun, upbeat culture, Precoa is a leader in the preneed insurance industry, providing an innovative marketing, lead generation, and appointment-setting program known as ProActive Preneed®️.
Our core values of kindness, progression and craftsmanship have led us to be named one of The Oregonian’s top workplaces for 12 consecutive years, and we support our external and internal partners with these core values in mind.
Our culture commitments to our employees include the ability to live happy, fulfilling lives, develop lifelong friends, accomplish meaningful work, discover and unleash your true potential, and to laugh and enjoy the journey together.
Headquartered in Portland, OR with a satellite office in Utah, everyone at Precoa is passionately focused on one thing: helping people plan today so their families can focus on connection when they need it the most.
Skills Required
- Customer service skills
- Flexible schedule, including occasional Friday afternoon or Saturday shifts
- Ability to communicate through phone, email, chat, and other formats
- Ability to work independently in a remote work-from-home setting
- 1-2 years of administrative or customer service experience, or an undergraduate degree
- Proficiency with Microsoft Office, Google Drive, Zoom, and ADP
- Strong written and verbal communication skills
- Professionalism, task management, organization, and problem-solving ability
Precoa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Precoa and has not been reviewed or approved by Precoa.
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Healthcare Strength — Medical, dental, and vision coverage is positioned as competitive, with low co-pays and multiple plan options that support overall well-being.
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Leave & Time Off Breadth — PTO, holidays, and paid parental leave are part of the package, and work-life balance is reinforced by flexible schedules in some roles.
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Fair & Transparent Compensation — Pay is considered fair for the local market in several roles and can be negotiated based on skills, with strong sales performance translating into solid earnings.
Precoa Insights
What We Do
Every family deserves an opportunity to understand why ceremony, ritual, and gathering still matter — why we will always need meaningful connection during a time of loss. Our work goes beyond selling policies. Quality preneed provides a path to healing when it’s needed most. Since 2004, we at Precoa (the Preneed Company of America) have been committed to making a positive impact on the lives of American families. We are a national leader in preneed sales and marketing, partnering with the country's top funeral homes to help families heal from one of the most challenging events they'll face — the death of a loved one.
