Inside Sales Specialist, APAC

Reposted 7 Hours Ago
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Kuala Lumpur, WP. Kuala Lumpur, Kuala Lumpur, MYS
In-Office
Junior
Biotech
The Role
The Inside Sales Specialist drives customer acquisition, retention, and revenue growth by managing inside sales accounts, engaging customers, and managing the sales pipeline.
Summary Generated by Built In

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

The Inside Sales Specialist is responsible for driving customer acquisition, retention, and revenue growth by managing a defined portfolio of Inside Sales segmented accounts. Focusing on proactive sales engagement, opportunity qualification, quote management, and net order growth, while delivering excellent customer experience. This position partners with Demand Gen, Lead Qualification, Customer Service, and commercial teams to build pipeline, convert opportunities to net orders, reduce churn, and promote digital and self‑service adoption.

Inside Sales reports into the Central Marketing team and this role reports directly to the Regional Manager, Inside Sales. The position will be located onsite at our Kuala Lumpur, Malaysia office.  

In this role, you will have the opportunity to:

  • Drive Sales and Revenue Growth by proactively managing and expanding a portfolio of Inside Sales segmented accounts, generating new opportunities, qualifying customer needs, and converting opportunities into closed net orders while achieving assigned sales targets.
  • Manage Opportunity and Pipeline Performance through effective use of CRM, ensuring accurate opportunity stages, activity tracking, pipeline hygiene, and sustained pipeline growth across prospects and existing customers.
  • Develop Customer Relationships and Market Insight by researching accounts, identifying key contacts and stakeholders, and generating engagement within assigned territories or customer segments.
  • Execute Quoting, Pricing, and Order Support, by preparing compliant customer quotes, supporting RFQs and product inquiries, collaborating with technical support as needed to secure customer purchase orders and partnering with Customer Service and Finance to ensure accurate and timely order entry.
  • Deliver an Exceptional Customer Experience by adhering to Inside Sales standard work and governance, maintaining accurate data for reporting and forecasting, and promoting digital and self‑service solutions to improve ease of doing business.

The essential requirements of the job include:  

  • Professional fluency in English and Japanese, both written and spoken.
  • Bachelor’s degree in Business, Marketing, Engineering, or a related field, or an equivalent combination of education and relevant work experience.
  • Minimum of two (2) years of experience in inside sales, sales support, customer service, or a business‑to‑business (B2B) commercial role with defined KPIs, targets, and performance metrics.
  • Demonstrated experience managing customer interactions and supporting revenue generating activities, including lead follow‑up, customer engagement, and opportunity progression with ability to follow defined sales processes, governance, and standard work practices.
  • Ability to use CRM systems to document customer activity, manage sales opportunities, and maintain accurate data for pipeline visibility and reporting. (Salesforce preferred).

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Requires up to 5% travel, both domestic and international.

It would be a plus if you also possess previous experience in:

  • Selling or supporting filtration, fluid management or contamination control solutions in the microelectronics, semiconductors or precision manufacturing industries.
  • Familiarity with digital and self-service sales channels in a B2B environment, including ecommerce platforms, customer portals, and CRM enabled workflows, with the ability to guide customers toward efficient digital purchasing.

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • Professional fluency in English and Japanese, both written and spoken
  • Bachelor's degree in Business, Marketing, Engineering, or related field
  • Minimum of two years of experience in inside sales, sales support, customer service, or B2B role
  • Experience managing customer interactions and supporting revenue generating activities
  • Ability to use CRM systems to document customer activity and manage sales opportunities

Cepheid Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cepheid and has not been reviewed or approved by Cepheid.

  • Leave & Time Off Breadth PTO and paid holidays are portrayed as robust, with formal programs and mentions of generous time off and rollover in some cases. This breadth supports a positive view of time-off availability.
  • Healthcare Strength Core medical, dental, and vision coverage is highlighted repeatedly and is viewed as comprehensive for regular full‑time employees. Descriptions such as “good” or “great” benefits reinforce the strength of the health coverage.
  • Retirement Support A 401(k) plan with company matching is consistently included as part of the package. The presence of matching contributions strengthens perceived retirement readiness.

Cepheid Insights

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The Company
HQ: Sunnyvale, CA
4,883 Employees
Year Founded: 1996

What We Do

Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.

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