Provide customer service support by managing requests, communicating with customers and sales team, and utilizing Microsoft Office applications effectively.
Summary Generated by Built In
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! By joining SunSource, one of the country’s largest and most successful distributors of products and services in hydraulics, pneumatics, filtration, and automation, you will have access to a variety of career opportunities while being rewarded for your hard work! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!
We are currently seeking a high energy individual to join our Customer Service Team to support our outside sales team. Based in Grand Prairie TX (DFW AREA), You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.
What You'll Do:
- Support customers and outside sales team
- Prioritize and manage multiple requests in a fast-paced environment.
- Proactively anticipate customer's and manager's needs
- Field 50-100+ emails daily
- Effectively communicate via email/phone
- Proficient in Microsoft Office
Why You'll Love Working for Us:
- Industry competitive compensation plan
- Medical, dental and 401(k)
- We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
What We Need from You:
- 2+ years of experience and/or a 2-year Associates or Technical degree
- Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail, and vendor pricing programs.
- Working experience with Trend is a plus.
- Strong analytical, mathematical, and mechanical aptitude
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
