The role:
Reporting to our Inside Sales Manager, you will increase revenue within your assigned geographic territory by developing, strategic relationships with existing and prospective salon partners. In close collaboration with your field team counterpart, you will implement customized sell-in and sell-through strategies tailored to each account's unique business needs.
At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $24 - $28 / hour plus bonus and a Remote work opportunity.
Key Responsibilities:
- Account Growth & Relationship Management: Build relationships with assigned accounts to increase revenue and increase brand loyalty.
- Conduct regular outbound communication (call cycle) to share brand initiatives, marketing programs, and education opportunities.
- Identify and pursue new salon prospects to expand the customer base and strengthen market presence.
- Sales Support & Order Management: Manage daily order entry while identifying opportunities to maximize order size through promotions and sales trends.
- Monitor orders to ensure timely processing and shipment.
- Respond promptly and professionally to incoming calls, emails, and texts from customers and internal partners.
- Provide the best customer support, resolving inquiries and issues.
- Training & Development: Participate in ongoing product and promotional training to stay current on brand programs.
- Attend Sales Capability Trainings to enhance communication, active listening, and negotiation skills.
What you will need:
- Bachelor's Degree or minimum 3+ years of experience
- Record of success in an outbound customer support environment
- Data Entry Skills
- Experience with excellent customer service
- Experience with analyzing reports to create revenue driving strategies with the data collected
- Strong communication, negotiation, and relationship building skills
- Positive outlook and optimistic approach to problem solving
- Highly Organized with the ability to proactively identify roadblocks to productivity
What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).
Kao USA is an equal opportunity employer, including disability/vets.
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What We Do
Ever since the company's founding in 1887, Kao has strived to deliver value to the life of people everywhere in the world. Today, we are a leading manufacturer in the fields of hygiene, beauty and health, while our chemical business contributes to the development of diverse industries. With more than 33,000 employees, our mission is to enrich the lives of people globally and contribute to the sustainability of the world.
In the regions of Americas, Europe, Middle East and Africa (EMEA), we focus on our Beauty Care business with premium brands in three business sectors: Consumer, Salon and Cosmetics.
Our Business Sector represents skin and hair care brands that are recognized worldwide for their innovation and quality, such as Jergens, Curél, Bioré, Guhl, and John Frieda.
Our Salon Business Sector is committed to unleashing the creativity of stylists around the globe. With our industry leading brands Goldwell, KMS and Oribe, stylists have everything in their hands to create beautiful show-stopping hair representative of the individuality of their clients.
Our London-based boutique brand, Molton Brown, offers luxury beauty products found only in our exclusive Molton Brown stores, high-end department stores and travel retail, as well as five-star hotels around the world.
All three business sectors are driven by the same values and beliefs: Creating high-quality products and constantly striving for the best is what is at the heart of everything we do.
This is why we understand that our people are one of our core assets, and we strive for a working environment that allows team members to flourish and grow. Join us, and you will have opportunity to help us make life beautiful
