Inside Sales Representative

Posted 10 Days Ago
Be an Early Applicant
Ashford, Kent, England
Entry level
Design
The Role
The Inside Sales Representative will focus on growing parts and service revenue by proactively contacting customers based on maintenance reports, generating leads, and building relationships. They will collaborate with various teams to meet customer needs and drive sales results.
Summary Generated by Built In

Company:Finning (UK) Ltd

Number of Openings:1

Worker Type:Permanent

Position Overview:Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a results-driven Incremental Business Inside Sales Representative to join our team. This is a hybrid role with travel to our Bristol, Peterborough and Ashford branches.

Job Description:

Tasked with parts and service revenue growth and building relationships over the telephone, the Incremental Business Inside Sales Representative will proactively call customers following receipt of preventative maintenance reports and service reports. You will act as a point of contact providing quotations and offering solutions within an agreed region.

Key Responsibilities:

  • Growing Parts and Service Revenue: Proactively calling customers following preventative maintenance and service reports to provide quotations and offer solutions.

  • Lead Follow-Up: Engage with leads from FinCam (inspection camera technology) and other inspection reports.

  • Building Relationships: Acting as a key point of contact for our customers, ensuring their needs are met and exceeded.

  • Generating Leads: Following up on inspection reports and sharing accounts with field sales reps to drive incremental sales.

  • Collaboration: Build strong internal relationships with contracts, parts and service teams in each depot, and regional sales.

Skills and Experience:

  • Experience within a proactive outbound B2B sales environment.

  • Product knowledge desirable.

  • Professional telephone manner.

  • Strong interpersonal and organisational skills.

  • Excellent communication and customer service skills.

  • Innovative thinking coupled with creative problem-solving skills.

  • Self-motivation and a drive to succeed.

What We Offer:

  • Competitive salary, attractive commission structure + benefits.

  • 25 days holiday, life insurance, up to 7% pension.

  • A supportive and collaborative work environment.

  • Opportunities for professional growth and development.

Why Join Us:

At Finning, we believe in fostering a culture of innovation and performance. We offer a supportive environment where your contributions are valued, and your professional growth is encouraged. If you’re ready to take on a challenging and rewarding role, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

The Company
9,874 Employees
On-site Workplace
Year Founded: 1933

What We Do

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.

With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.

Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

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